The Sr Director, Product & Design leads the definition, strategic direction and execution of product and design initiatives across the Provation GI portfolio. This role drives innovation, user-centered design, and cross-functional collaboration to deliver scalable, compliant, and impactful solutions. This is a high impact role requiring a dynamic, results driven and customer centric leader.
Key Responsibilities:
Product Strategy & Vision
- Shape, communicate, and execute a compelling product strategy, aligning with customer needs and company objectives
- Define and own the product vision and multi-year roadmap, managing trade-offs and prioritization between core platform, new product development, and innovation to drive adoption, customer satisfaction, retention, and global growth
- Represent the voice of the customer through direct engagement and research
- Anticipate shifts in healthcare delivery, reimbursement, regulation, and technology
- Champion use of AI in how we work and what we deliver
Design Leadership
- Champion deep customer and user understanding to elevate design thinking and user-centered innovation
- Ensure design and product teams create intuitive, workflow-aligned, and accessible experiences that reduce cognitive and administrative burden
- Guide design execution across product teams
- Establish and evolve design systems and UX standards; scale design without sacrificing quality as product lines expand.
Stakeholder Management & Relationship Building
- Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives.
- Align product goals with broader organizational initiatives.
- Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction.
- Facilitate agile delivery and iterative development
- Partner closely with Engineering to ensure scalable, reliable, and maintainable solutions.
- Support go-to-market readiness by ensuring products are compelling, demonstrable, and well-positioned.
Analytics & Market Insight
- Translate market insights into differentiated product offerings
- Leverage data to inform product decisions and measure impact
- Drive continuous improvement through feedback loops
Delivery Excellence & Process Improvement:
- Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data.
- Ensure delivery predictability while allowing flexibility for discovery and iteration.
- Use analytics to drive continuous product improvements and optimize user experiences.
- Drive outcomes across adoption, customer satisfaction, retention, and financial growth.
People Leadership
- Coach, mentor, and manage performance of product managers, product owners and designers to foster individual growth and accountability, ensuring alignment with organizational goals.
- Recruit, develop, and retain top talent by building strong capabilities and creating clear career development pathways/providing opportunities for continuous learning and advancement.
- Cultivate a high-performing culture that promotes engagement, collaboration, and continuous improvement across teams.
Global travel up to 30%
Required Qualifications:
Education & Experience Guidelines
- Bachelor’s Degree required; Master’s degree preferred
- 10+ years relevant Healthcare SaaS experience, with 5+ years in senior leadership roles managing multi-disciplinary product teams
- Proven success delivering SaaS solutions in healthcare or regulated industries
- Expertise in agile methodologies and digital product lifecycle
- Experience leading and mentoring global teams and partnering across functions and geographies
- Familiarity with product-led growth principles and customer-centric, data-driven product development
- Experience leveraging AI and automation to enhance product capabilities and streamline workflows
- Ability to travel domestic & international 30% is required.
Other Knowledge, Skills, Abilities or Certifications:
- Knowledge of HIPAA, HL7, FHIR, and healthcare compliance standards
- Experience with AI/ML integration in product design
- Certification in Agile, Scrum, or Product Management frameworks
Fortive 9 Behaviors by Level:
Scaling & Aligning
Customer Obsessed: Starts with the customer’s needs and make decisions with their perspective in mind.
Strategic: Uses data-driven insights to influence and shape strategies that advance organizational priorities across multiple functions.
Innovation for Impact: Inspires breakthrough solutions by nurturing ideas through experimentation and embracing diverse perspectives.
Inspiring: Communicates a compelling vision that energizes and motivates others.
Builds Extraordinary Teams: Creates a unified leadership group that drives organizational success.
Courageous: Takes decisive action and tackles tough issues head-on.
Delivers Results: Leads with high standards and urgency, driving values-based execution for quality, timely, and sustainable results.
Adaptable: Maintains rigor while continuously experimenting and learning.
Lead with FBS: Goes to Gemba - Observes real-world processes at the source and embraces FBS principles through kaizen, coaching, and leveraging expertise to solve challenges.
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