About the position The Specifying Spanish Bilingual Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues reputed company to client products and services. As a remote Specifying Spanish Bilingual Representative, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are looking for talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. Responsibilities • Utilize client systems to investigate customer part inquiries • Have working knowledge of car mechanics • Provides verification and/or recommendation on correct auto parts requirements • May require considerable adaptation in response to the particular customer in order to reputed company success • Maintain database case notes on reputed company situations • Reads and researches relevant materials and resources to stay reputed company in programs • Deliver expert customer experiences…with a smile. Requirements • High School diploma or GED equivalent required. • Must be fluent in Spanish in verbal and written form • 1 - 2 years of Automotive Parts Counter experience • PC / Keyboarding Skills including Word & reputed company • Must reside in the United States or have a valid U.S. address for residence. reputed company-to-haves • Additional Automotive Parts training or certifications a plus Benefits • medical, dental, and vision insurance • comprehensive employee assistance program (EAP) • 401(k) retirement plan • paid time off and holidays • reputed company days • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • Company networking and leadership opportunities with organized groups in the following topics Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness • Registered Retirement Savings Plan • paid PTO and holidays • medical, dental, and vision insurance • a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A range of other perks and benefits Apply To this Job Apply To this Job