HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
HBX Group connects and empowers businesses across the global travel ecosystem through technology, data, and expertise. Our platforms link supply and demand seamlessly, helping partners grow while simplifying the travel experience.
With 3,500+ professionals worldwide, we combine local insight with global scale to unlock growth for travel businesses.
Job Summary
Drive partner growth by acquiring new strategic hotel partners and maximising value from existing ones through tailored commercial agreements. This role focuses on identifying opportunities, negotiating differentiated partnerships (including SPAs), and executing data-driven account strategies to increase conversion, revenue, and long-term partner success.
Key Accountabilities
- Identify, target, and onboard high-potential partners
- Develop tailored value propositions to drive conversion
- Identify uplift opportunities and prioritise high-value partners
- Negotiate competitive, tailored agreements (SPA, SVC, exclusive terms)
- Leverage market insights to position differentiated solutions
- Implement regional strategic plans and account strategies
- Analyse customer needs, demand, and competitors to optimise performance
- Align product offerings with partner requirements
- Improve contracting quality and conversion rates
- Develop joint growth plans and identify revenue opportunities
- Work cross-functionally (Acquisition, Commodity, Differentiation, Direct Channels)
- Support account transitions and share best practices
- Ensure adoption of systems, tools, and standardised processes
- Manage smooth handovers with no disruption to partners
- Ensure effective knowledge transfer and risk mitigation
- Build strong partner relationships and apply consultative selling
- Support key negotiations and represent the company externally
Skills & requirements
- Strong market knowledge and relationship management
- Commercial acumen and advanced negotiation skills
- Business planning and opportunity identification
- Data-driven decision-making
- Product and revenue management understanding
- Cross-functional collaboration
- Adaptability in a fast-changing environment
- Commercial roles with client-facing responsibilities
- Contracting and negotiation experience
- Account planning and growth management
- Fluent in English (additional languages a plus)
- Degree in Business, Tourism, or similar
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected.
Join us and be part of a team where equal opportunities truly make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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