Note: The job is a remote job and is open to candidates in USA. Eaton is a global power management company, and they are seeking a VP Global Key Account for the Data Center Segment. This senior-level role is responsible for managing global hyperscaler and MTDC accounts, driving customer growth strategies, and ensuring alignment with enterprise priorities.
Responsibilities
- Develop and execute global account strategies aligned to customer priorities and Eaton capabilities
- Establish the global GAM governance model (enterprise vs. BU balance) and serve as the primary escalation point for platform, volume allocation, Capex, GTM, pricing, NPD, and capacity/supply decisions; escalate to regional presidents, then ES COO/ESLT as needed
- Serve as a trusted advisor to C-level and key decision-makers
- Drive account expansion (cross-sell/upsell) with solution architects and product/marketing/operations
- Provide Voice of Customer input to product, systems, solutions, and service leaders
- Ensure regional/local sales, service, and support resources are assigned and executing the account plan
- Resolve resource misalignment and priority conflicts with regional/local leaders
- Lead Customer Quarterly Business Reviews (QBRs) for assigned accounts
- Lead/co-lead enterprise decisions on platforms, volume allocation, Capex, GTM, pricing, NPD, and capacity/supply agreements
- Apply defined escalation when needed (regional president, then ES COO/ESLT)
- Ensure decisions align to enterprise strategy, adjusting regional/BU targets and profit allocation as required
- Own conflict resolution and impact mitigation to deliver accretive outcomes for Eaton
- Lead global governance of execution performance and cross-functional accountability (Operations, AE, PMO, Service) rather than direct program delivery
- Mobilize cross-functional teams (sales, marketing, operations, finance, legal) to deliver milestones with clear roles and alignment between global and regional P&L owners
- Proactively manage delivery/relationship risks; serve as global escalation owner for systemic quality issues (including DCPD and field performance) and drive corrective action with plants and the COE
- Drive sustainable revenue growth by proactively identifying and converting new business opportunities within existing global accounts
- Own and drive global revenue, share of wallet by region/product line, and end-to-end margin for assigned accounts. Ensure forecasting accuracy and manage working capital (receivables and dedicated inventory net of progress billing) for assigned accounts
- Monitor, analyze, and report on account performance, including financial forecasting, budgeting, and KPIs, ensuring profitability and efficiency
- Negotiate and renew contracts, expanding scope where possible while safeguarding company interests and client satisfaction
- International travel: ~50–60% for customer meetings, business reviews, and team leadership
Skills
- Bachelor's degree in Business Administration, International Business, Marketing, or a closely related discipline
- 15+ years of progressive experience in the electrical industry (account management/sales/client services), including 10+ years in regional or global roles
- Proven ability to manage a P&L (revenue, margin, costs)
- Proven track record of successfully managing complex, high-value accounts across various countries and cultural contexts
- Significant expertise in contract negotiation, strategic account development, and leading cross-functional teams
- International travel: ~50–60% for customer meetings, business reviews, and team leadership
- Strong preference for experience in the data center segment and/or with relevant target clients (e.g., hyperscalers, colocation providers)
Benefits
- Health and Welfare benefits
- Retirement benefits
- Several programs that provide for paid and unpaid time away from work
Company Overview
Company H1B Sponsorship