Note: The job is a remote job and is open to candidates in USA. Modern Campus is a company that empowers institutions to support the modern learner journey. They are seeking a Technical Product Manager to serve as the agile product owner for products focused on student communication and engagement, collaborating with various teams to translate institutional needs into product capabilities.
Responsibilities
- Own and prioritize the product backlog for Message and Involve, ensuring alignment with roadmap goals, customer needs, and technical dependencies
- Collaborate with stakeholders on the development of a product roadmap that meets customer and business needs
- Translate strategic initiatives into clear epics, user stories, acceptance criteria, workflows, and product requirements and collaborate with engineering to build using agentic tools
- Partner with Engineering and QA to validate feasibility, quality, edge cases, and release readiness
- Support the evolution of Message across communication workflows, campaign automation, AI-assisted engagement, integrations, segmentation, compliance, analytics, personalization, and mobile experiences
- Support the evolution of Involve across student organization management, event workflows, co-curricular tracking, participation analytics, campus discovery, process automation, and mobile engagement
- Use AI tools to accelerate product documentation, prototyping, feedback synthesis, and workflow design, while identifying responsible opportunities to introduce AI-enabled product capabilities
- Gather customer and market insight through customer calls, support escalations, implementation reviews, usage analysis, and competitive research, and turn those insights into actionable product improvements
- Support internal teams with product training, rollout readiness, and clear communication across releases
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related education + experience
- 3 to 6 years of experience in Technical Product Management, Product Ownership, or Business Analysis in SaaS or B2B technology environments
- Hands-on experience working within agile scrum teams
- Experience using AI tools to improve product management workflows, documentation, prototyping, or research synthesis
- Experience writing detailed product requirements, epics, user stories, and acceptance criteria
- Ability to break down complex workflows into actionable requirements and user stories
- Experience working with SaaS platforms, APIs, integrations, and modern web applications
- Familiarity with CRM, SIS, authentication, analytics, and event-driven systems
- An understanding of SMS platforms and products
- Strong written communication and documentation skills
- Ability to collaborate effectively with both technical and non-technical stakeholders
- Experience using generative AI tools for product documentation, prototyping, analysis, or workflow automation
- Experience in higher education technology, student engagement, communications, or student affairs systems
- Familiarity with SMS, engagement or community management platforms
- Experience supporting products with mobile applications, personalization, or workflow automation capabilities
- Experience with the salesforce ecosystem and integrations
- Familiarity with accessibility, FERPA, communication compliance (TCPA – Telephone Consumer Protection Act and CTIA – Cellular Communications Industry Association), or student data governance considerations
Benefits
- Remote first workplace!
- Rewards and recognition programs
- Learning and development opportunities
Company Overview