Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, striving to enhance customer experiences. The Strategic Sales Director is responsible for creating, identifying, and closing sales within designated accounts, while also managing initial post-sales support to ensure successful implementation of solutions.
Responsibilities
- Create and drive revenue within a specified region or list of named accounts
- Generate business opportunities through professional networking and cold-calling
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc
- Meet and exceed all quarterly and annual sales quotas
- Collaborate with peers and management around ways to continually improve the sales organization
- Own the sales cycle from lead generation to closure
- Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies
- Develop business plan and present the business plan during quarterly review sessions
- Be proactive in all aspects of opportunity development
- Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
- Bring net new and innovative ideas to both internal teams and the customer
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connections, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Skills
- 10+ years of outside enterprise software sales experience in the contact center space
- Superior active listening skills
- Excellent objection handling and negotiating abilities
- Strong collaboration skills and ability to work alongside multiple team members
- Strong time-management and organization skills
- Excellent written and verbal communication skills
- Be able to work independently and as part of a team in a fast pace, rapid change environment
- Experience selling at the C-level
- Proven track record of sales excellence
- A proven sales hunter and closer
- Highly persuasive
- Superior professional presence and business acumen
Benefits
- Annual performance bonus
- Stock
- Other applicable incentive compensation plans
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
Company Overview