Note: The job is a remote job and is open to candidates in USA. LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. The Staff Technical Program Manager will own the end-to-end program management of strategic initiatives for LiveRamp’s Data Marketplace, ensuring clear accountability and alignment across multiple teams.
Responsibilities
- Own the end-to-end program management of strategic initiatives for LiveRamp’s Data Marketplace, from initial scoping and requirements through launch and post-launch optimization, ensuring clear accountability, timelines, and success criteria
- Coordinate and communicate product and engineering work across multiple teams and stakeholders (Product, Engineering, Sales, Partnerships, Operations, and Support) so everyone is aligned on priorities, milestones, and risks
- Drive the software development lifecycle for marketplace programs, including ideation, specification, prioritization, design, implementation, testing, launch, and iteration, using data to guide tradeoffs and decisions
- Partner with Product Management to translate customer, partner, and internal stakeholder needs into actionable roadmaps, well-defined program plans, and clearly documented requirements
- Build and maintain program plans, dependency maps, and risk registers for complex, cross-functional efforts (such as new marketplace capabilities, large partner integrations, and platform migrations), and keep them current and visible
- Define, implement, and monitor program health metrics (for example, delivery predictability, cycle time, defect rates, adoption/usage, and operational SLAs) and use these to drive continuous improvement
- Facilitate effective Agile ceremonies and cross-team rituals (planning, backlog refinement, standups, demos, and retrospectives) to support predictable delivery and high team engagement
- Run cross-functional incident and issue response for marketplace-impacting problems: organize triage, coordinate short-term mitigation, and ensure follow-up actions and root-cause analysis are completed
- Identify process gaps and friction points in how marketplace work gets delivered (e.g., handoffs between teams, release processes, partner onboarding workflows) and lead structured efforts to improve or redesign them
- Create and maintain concise, executive-ready status reporting for your programs, highlighting progress, risks, decisions needed, and impact against goals
- Champion best practices in program and project management across the Data Marketplace and adjacent teams, helping to standardize tools, templates, and ways of working where it adds value
- Contribute to a culture of ownership, collaboration, and inclusion by modeling our values and supporting teams through ambiguity, changing priorities, and challenging timelines
Skills
- 5+ years of experience as a Technical Program Manager, Program Manager, or similar role in a software product or platform environment, delivering complex, cross-functional initiatives
- Demonstrated experience working with Agile development teams (Scrum, Kanban, or similar), including running or supporting key ceremonies and improving team processes
- Proven ability to manage programs that span multiple engineering teams and stakeholders, with clear examples of driving outcomes on schedule, scope, quality, or business impact
- Strong technical fluency—you can understand system architecture diagrams, APIs, and data flows well enough to identify dependencies, clarify requirements, and support technical decision-making
- Excellent written and verbal communication skills; you tailor the level of detail to your audience and can summarize complex issues clearly for both technical and non-technical stakeholders
- Strong analytical and problem-solving skills with experience using metrics to measure program health, identify issues early, and guide prioritization
- Comfortable working in fast-paced, ambiguous environments; you can structure unstructured problems, create plans from incomplete information, and adapt as things change
- Experience coordinating incident response or production support efforts with engineering, support, and customer-facing teams
- Ability to manage multiple programs or workstreams at once, organize competing priorities, and keep stakeholders aligned on what matters most
- Bachelor's degree or equivalent practical experience
- You operate with integrity, build strong working relationships, and bring a proactive, low-ego, and collaborative approach to your work
- Experience with large-scale data or distributed systems, including familiarity with data pipelines, data governance, and privacy-by-design principles
- Background working on marketplace, platform, or ecosystem products that serve both supply and demand-side customers or partners
- Hands-on experience with program management tools (such as Jira, Confluence, Asana, or similar) and reporting/BI tools to build dashboards and track KPIs
- Familiarity with common engineering practices such as CI/CD, feature flagging, experimentation, and observability/monitoring
- Experience driving change management initiatives, including rolling out new processes, tools, or operating models across multiple teams or regions
- Prior experience working with external partners (technology, data, or channel partners) on joint initiatives or integrations
- Certification or formal training in program/project management or Agile methodologies (for example, PMP, CSM, SAFe) is a plus but not required
Benefits
- People: Work with talented, collaborative, and friendly people who love what they do.
- Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
- Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Company Overview
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