Note: The job is a remote job and is open to candidates in USA. Thumbtack is a company that helps millions of people confidently care for their homes through its app, offering personalized guidance and AI tools. They are seeking a Senior Engineering Technical Program Manager to lead program management for the Productivity Engineering team, driving complex cross-team programs and ensuring successful execution of ambitious infrastructure plans.
Responsibilities
- Own and define end-to-end program management for the 50+ members of the Productivity Engineering team. Your program extends across DevEx, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering - from roadmap planning through execution and adoption
- Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines
- Define success through developer adoption and productivity impact — run feedback loops using frameworks like DORA, SPACE, and GetDX to keep the roadmap grounded in real needs
- Manage migrations as a program: develop playbooks, secure partner commitments, phase rollouts, and track progress across multi-quarter efforts
- Drive AI developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and ROI measurement
- Own the Platform Engineering team's Roadmap and OKR planning cycles, and Business Rhythms to ensure successful execution and OKR attainment
- Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic bets
Skills
- 5+ years in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts that span multiple quarters and require broad organizational coordination
- Strong technical fluency across CI/CD, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms
- Fluency in the AI developer tooling landscape, including coding assistants, agentic workflows, cloud dev environments, and the infrastructure that supports them
- Track record of driving adoption of internal tools and platforms, with an instinct for measuring success through developer satisfaction and usage—not just delivery—and prioritizing accordingly
- Experience with agile program management, OKR/roadmap planning, and portfolio prioritization across multiple engineering teams
- Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments
Company Overview
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