Note: The job is a remote job and is open to candidates in USA. Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. The Site Reliability Engineer I will own availability, optimize operations, and work with global teams to enhance the efficiency of cloud resources and developer productivity.
Responsibilities
- Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement
- Participate in defining, evolving, and managing SLOs
- Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo's developers to deliver features more rapidly
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
- Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvement
- Participate in and continually improve our global IRC (incident response coordination) for all products
- Drive root cause identification and issue resolution across teams
- Work inside of a fast-paced iterative environment
Skills
- Cloud native application development experience leveraging best practices and design patterns
- Strong debugging and troubleshooting skills across the entire technology stack
- Understanding of AWS Networking, Compute, Storage, and managed services
- Experience with modern CI/CD tooling like Kubernetes, Terraform, Ansible & Jenkins
- Versed in Infrastructure as Code practices using technologies like Terraform or CloudFormation
- Experience with full life cycle support of services, from creation to production support
- Ability to author production-ready code in at least one of the following: Java, Scala, or Go
- Experience with Linux systems and at home on the command line
- Understand and apply modern approaches to cloud-native software security
- Experience with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value
- Flexible and willing to step into new roles and responsibilities
- Willingness to learn and use Sumo Logic products for solving reliability and security issues
- Bachelor's or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline
- 1+ years of industry experience
- Experience using Sumo Logic products or other observability products for reliability and security
- Experienced with planet-scale product development
- Running and operating SaaS products on AWS Cloud with expert-level proficiency
- Experience with streaming technologies like Kafka, Kafka Streams, or KSQL
- Advanced level experience in one or more of: Java, Go, Scala, or Python
- Advanced level experience in one or more of: Terraform, Jenkins, Kubernetes
- Extensive experience running and tuning JVM workloads at scale
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