Note: The job is a remote job and is open to candidates in USA. Optima Asset Management Pvt Ltd is seeking a Senior Director of Operations to oversee operational efficiency across the organization. This role involves designing and improving processes, managing teams, and ensuring compliance while collaborating with leadership to enhance client services and drive continuous improvement.
Responsibilities
- Overseeing end-to-end operational efficiency across the organization
- Lead the design and improvement of operational processes
- Align workflows with business strategy
- Ensure regulatory and internal policy compliance for all investment and support functions
- Managing cross-functional teams
- Monitoring performance metrics
- Optimizing resource allocation
- Coordinating with finance on budgeting and cost control
- Collaborate closely with senior leadership to support strategic initiatives
- Enhance client service operations
- Drive continuous improvement in systems, reporting, and governance
- Mentoring managers
- Implementing best-practice procedures
- Ensuring that operational risk is identified, assessed, and mitigated
Skills
- Strong Operations Management experience, including process optimization, workflow design, and policy implementation
- Advanced Analytical Skills and data-driven decision-making capabilities to evaluate performance, risks, and operational outcomes
- Proven Team Management and leadership skills, with experience directing multi-disciplinary and remote teams
- Demonstrated expertise in Budgeting, cost control, and resource planning in a financial services or investment environment
- Commitment to high-quality Customer Service, with experience improving client-facing processes and service standards
- Extensive experience (typically 10+ years) in operations leadership, preferably within asset management, investment firms, or financial services
- Excellent communication, stakeholder management, and collaboration skills across technical and non-technical teams
- Strong understanding of compliance, risk management, and governance frameworks relevant to investment operations
- Ability to thrive in a remote work environment, demonstrating self-motivation, accountability, and structured work habits
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