Note: The job is a remote job and is open to candidates in USA. UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience. They are seeking a Senior Cloud Infrastructure Engineer to design, build, and evolve the cloud environment for their platform, ensuring it is secure, scalable, and cost-efficient.
Responsibilities
- Design and manage GCP project structure, networking, and core infrastructure
- Own Kubernetes cluster infrastructure (provisioning, upgrades, scaling, reliability)
- Define and maintain infrastructure-as-code (Terraform) standards and patterns
- Improve system-level architecture for scalability, resilience, and performance
- Build reusable infrastructure patterns that product teams can safely adopt
- Reduce friction for developers while maintaining strong guardrails
- Partner with engineering teams to improve how services are deployed and operated
- Manage and evolve base observability systems (metrics, logging, tracing foundations)
- Build and maintain infrastructure for secrets management, IAM, and security primitives
- Ensure infrastructure is secure by default, not by exception
- Improve infrastructure reliability and reduce systemic risk
- Lead and contribute to incident response when infrastructure is involved
- Identify and eliminate infrastructure-level failure modes and bottlenecks
- Drive cloud cost visibility and optimization
- Build systems and practices that balance performance, reliability, and cost
- Partner with leadership to align infrastructure investment with business needs
- Shape infrastructure strategy across teams and services
- Drive adoption of standards and best practices across engineering
- Identify systemic issues and lead cross-team improvements
Skills
- 5–10+ years of experience in cloud infrastructure, platform engineering, or SRE
- Deep experience with Google Cloud (GCP) or equivalent cloud platforms and distributed systems
- Strong expertise in: Networking (VPCs, load balancing, DNS), Kubernetes and container orchestration, Infrastructure as Code (Terraform or similar)
- Experience building and operating production-scale infrastructure systems
- Strong programming/scripting skills (Go, Python, etc.) for automation and tooling
- Ability to work across teams and influence technical direction
- Experience with multi-region or high-availability infrastructure design
- Background in infrastructure security or compliance
- Experience building internal developer platforms or tooling
- Familiarity with observability systems (Prometheus, OpenTelemetry, etc.)
Benefits
- Medical, dental, vision, 401(k) plan, wellness benefits, and more.
Company Overview