[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Twilio is a company focused on shaping the future of communications through innovative solutions. The Sales Development Representative will support the New Business and Strategic Sales teams by developing pipeline and generating new business opportunities through relationship-building and outreach efforts.

Responsibilities

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities

Skills

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team
• 1+ year of customer-facing experience

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave

Company Overview

Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.

Company H1B Sponsorship

Twilio has a track record of offering H1B sponsorships, with 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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