Note: The job is a remote job and is open to candidates in USA. Dynatrace, the global leader in Software Intelligence, is looking for a Proposal Specialist to join our dynamic and motivated Sales Operations team. In this role, you will provide comprehensive proposal management support and response coordination for questionnaires, ensuring high-quality and competitive responses aligned with Dynatrace goals.
Responsibilities
- Lead the proposal process and coordination of multiple customer responses (RFP, RFI, security/vendor questionnaires) simultaneously, to deliver high quality proposals within customer-defined timeframes
- Collaborate with Sales Teams to understand goals, objectives and requirements, facilitate Go/No-Go, strategy and review meetings, and create and implement a proposal plan
- Execute on proposal plan by leading internal coordination, assigning tasks to applicable stakeholders and conducting follow up reviews to drive proposal to completion and ensure customer deadlines are met
- Work closely with internal stakeholders, using excellent project management skills, clear and concise communication, and efficient time management, to complete proposal response within timelines
- Complete detailed review of response before approvals, to ensure customer requirements are met and final edit of all materials for overall professionalism (grammar, punctuation and consistency)
- Work closely with internal stakeholders within Responsive (proposal management system) to manage proposal process, execute proposal plan and track progress
- Pursue and leverage feedback from internal teams to proactively improve internal process and gain efficiencies
- Contribute to the content library and manage document repository, to support quick-turnaround of projects
- Provide assistance on other projects as needed
Skills
- At least 3 years of experience in a proposal or sales support role, ideally in a high-tech or SaaS organization
- Bachelor's degree in Business Administration or related field
- Energetic self-starter with proven project management skills
- Ability to problem-solve and exercise judgment with minimal oversight
- Excellent time management and organizational skills
- Ability to work on multiple projects simultaneously, with a sense of urgency, while maintaining sharp attention to detail, ensuring customer deadlines are met
- Team player with strong interpersonal and communication skills with ability to interface across all levels of the organization
- A “customer first” attitude, with strong sense of ownership and follow-through
- Ability to embrace change with a positive attitude and pivot as necessary
- Superior writing and editing skills
Benefits
- Unlimited personal time off
- An employee stock purchase plan
- A reward system
- Medical/dental benefits
- A company-matched 401(k) plan for retirement
- Company-sponsored premium benefits
- Vacation/holidays
- Company matching 401(k) Plan
Company Overview