Note: The job is a remote job and is open to candidates in USA. Block builds simple, powerful tools that make progress towards an economy that’s truly open to all. As a Product Manager on the GTM Platform team, you will shape AI products that fundamentally change how work gets done, impacting quality, cost, growth, efficiency, and reliability across the company.
Responsibilities
- Own the strategy and roadmap for AI-powered products that matter
- Identify automation opportunities rooted in real user pain and measurable business outcomes
- Turn ambiguous, high-stakes problems into clear product direction and requirements
- Partner deeply with ML engineers, data scientists, and researchers on model goals, data strategy, evaluation, and quality thresholds
- Design and run experiments to test ideas fast and learn even faster
- Define product behavior across success paths, failures, and edge cases
- Set and own metrics for accuracy, safety, latency, reliability, and user trust
- Work with design to build human-AI interactions that are intuitive, transparent, and safe
- Collaborate with legal, security, and compliance to ship responsible AI in regulated environments
- Lead cross-functional execution from concept to launch and continuous improvement
Skills
- 7 to 10 years of product management experience, with a strong track record shipping AI or ML-driven products
- Deep technical intuition around machine learning systems, including training loops, evaluation, prompt design, data pipelines, and real-time inference constraints
- Experience running structured experiments such as A/B tests and offline model evaluations
- A true ownership mindset and the ability to drive complex initiatives across teams without waiting for permission
- Clear, compelling communication skills for executive, technical, and operational audiences
- Experience working in scaled, high-stakes, or regulated environments such as risk, compliance, or operations
- Strong understanding of AI quality, safety, and responsible use
- Hands-on experience with LLMs, multimodal models, or applied generative AI
- Technical or analytical background
- Domain knowledge in GTM processes (lead-to-opportunity, opportunity-to-cash, customer lifecycle tracking)
- Domain knowledge in GTM tooling (e.g., CRM, outreach, campaign/journey management, CPQ, data enrichment solutions)
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
Company Overview
Company H1B Sponsorship