[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Lob is a company transforming the way businesses use direct mail through technology. They are seeking a Product Manager to navigate the complexities of their mail logistics platform, focusing on Finance projects and bridging customer needs with technical execution.

Responsibilities

• Own delivery for your product area, balancing quality, speed, and stakeholder expectations to meet commitments
• Demonstrate attention to detail when executing large-scale projects, ensuring proactive communication with the right stakeholders at the right times
• Gain a deep understanding of internal Accounting workflows, so as to write SOPs and lead trainings as they adapt to new tooling
• Identify potential risks early in the product lifecycle, navigate trade-offs alongside teammates, and use decisive judgment to keep high-impact work moving forward
• Drive roadmap strategy by conducting deep user research, translating complex technical insights into "Jobs To Be Done," championing the customer, and weighing expected business impact against core company goals
• Practice a clear and concise communication style, with the ability to translate technical concepts for non-technical stakeholders
• Take initiative and follow through on projects that increase the Product team’s collective ability to derive actionable insights from customer data
• Act as a champion for emerging AI technologies, and actively work with AI to streamline the product process from design prototyping to QA

Skills

• 2+ years working in a B2B software startup environment as a PM or Solutions/Deployment Engineer
• Previous experience working with accounting teams, financial software, or supply chain management
• A palpable excitement for learning, growing, and leveling up strategic product skills
• Comfortable jumping on technical calls with engineers and contributing to architectural discussions

Benefits

• Annual base salary + variable, and RSUs
• Equity
• Perks and competitive benefits
• Remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MT, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA

Company Overview

Lob provides direct mail and address verification APIs which allows businesses to send personalized mail to their customers. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://lob.com.

Company H1B Sponsorship

Lob has a track record of offering H1B sponsorships, with 4 in 2025, 4 in 2024, 1 in 2023, 5 in 2022, 5 in 2021. Please note that this does not guarantee sponsorship for this specific role.