Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading company focused on healthcare technology, and they are seeking a Principal AI Platform Engineer. This role will focus on building the infrastructure that connects AI systems with existing products and will enable seamless delivery of AI-generated insights into agent workflows.
Responsibilities
- Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools
- Implement secure access controls and authentication mechanisms integrated by default into the AI platform components
- Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure
- Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications
- Optimize infrastructure for scalability, high availability, cost efficiency for production workloads
Skills
- Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security
- Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow)
- Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs
- Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads
- Experience with CI/CD pipelines and automation for AI model deployment and platform operations
- Strong knowledge of authentication and authorization frameworks integrated into AI platforms
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