Note: The job is a remote job and is open to candidates in USA. INTEGRIS Health is a nationally recognized leader in future-ready managed services, seeking a Legal Practice Leader to build and grow their legal vertical. This role involves developing a go-to-market strategy for mid-sized law firms, serving as a subject matter expert in legal technology and AI, and collaborating with various teams to drive revenue growth.
Responsibilities
- Define and execute Integris’ legal vertical go-to-market strategy, including target client profiles, service offerings, pricing frameworks, and growth objectives
- Identify emerging trends in legal technology, AI, cybersecurity, cloud adoption, and compliance requirements and translate them into market opportunities
- Develop thought leadership content including articles, white papers, webinars, and educational resources for legal audiences
- Represent Integris at legal industry conferences, association events, and speaking engagements
- Build and maintain strategic relationships with legal technology vendors, consultants, bar associations, and industry influencers
- Monitor competitive trends and provide recommendations to leadership regarding market positioning and service expansion opportunities
- Serve as the legal industry SME during sales engagements, discovery sessions, and client presentations
- Partner with Sales and Marketing teams to develop legal-specific pitch materials, case studies, RFP responses, and value-based ROI frameworks
- Conduct workflow assessments, technology evaluations, and strategic technology reviews for prospective and existing law firm clients
- Provide guidance and recommendations regarding legal technology modernization, cybersecurity, compliance, and AI adoption initiatives
- Participate in executive-level client meetings with managing partners, COOs, legal operations leaders, and IT stakeholders
- Support account growth initiatives through strategic planning and trusted advisor relationships
- Design and maintain standardized managed service offerings tailored to law firms
- Develop reference architectures and best practices for common legal technology platforms and environments
- Provide guidance on document management systems, secure remote access, e-discovery readiness, endpoint management, cybersecurity controls, and compliance frameworks
- Create onboarding methodologies, implementation playbooks, and operational runbooks specific to legal clients
- Establish and maintain legal vertical documentation, standards, and knowledge resources for Sales and Service Delivery teams
- Support solution scoping and architecture reviews to ensure consistency and alignment with legal industry requirements
- Partner with Sales teams to qualify, pursue, and close legal vertical opportunities
- Collaborate with Service Delivery leadership to ensure service levels, communication standards, and escalation processes align with law firm expectations
- Work with Marketing to develop campaigns, client success stories, educational content, and legal-focused messaging
- Provide feedback to executive leadership regarding product gaps, market demands, and service development opportunities
- Serve as a resource and mentor for internal teams seeking legal industry knowledge and best practices
- Develop and manage budgets for Managed Services Delivery
- Analyze financial and operational data to inform decision-making and identify opportunities for efficiency and cost savings
- Drive initiatives to enhance profitability while maintaining exceptional service quality
- Drive process optimization initiatives that enable efficiency of staffing and skill across delivery
- Manage and measure Service Delivery Scorecard for premium service experience
Skills
- 5+ years of experience in a legal environment with demonstrated involvement in firm technology decisions
- Direct experience designing, implementing, or managing technology workflows in a law firm or legal department, including document management, matter management, billing, secure communications, and e-discovery
- Familiarity with major legal software platforms, including iManage, NetDocuments, Clio, Filevine, ProLaw, Aderant, Thomson Reuters Elite, or similar solutions
- Understanding of legal-specific compliance requirements, including ABA Model Rules on confidentiality and competence, state bar cybersecurity guidelines, and data privacy frameworks relevant to legal environments
- Strong presentation and communication skills, with the ability to engage credibly with partners, COOs, legal operations leaders, and other law firm decision-makers
- Experience presenting or participating in speaking engagements, webinars, or thought leadership activities related to legal technology, AI, or legal operations
- Bachelor's degree in Business, Information Technology, Legal Studies, or a related field preferred
- Equivalent combination of education and relevant legal industry experience will be considered
- Relevant industry certifications, legal technology certifications, or professional memberships are preferred
- Paralegal certification or Juris Doctor (JD) welcomed but not required
- Background supporting law firms with technology strategy, process design, technology selection, vendor management, consulting, solutions engineering, or technology advisory services preferred
- Experience within a mid-sized law firm environment and/or a Managed Service Provider (MSP), Value-Added Reseller (VAR), or professional services organization preferred
- Paralegal certification, Juris Doctor (JD), ILTA membership, or active participation in legal technology community organizations preferred
- Familiarity with Microsoft 365 governance for law firms, including Teams, SharePoint integration, and Azure Active Directory conditional access preferred
Benefits
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Company Overview