Note: The job is a remote job and is open to candidates in USA. Paragone Solutions, Inc. is an IT Managed Service Provider supporting DoD contractors with cybersecurity compliance. The Junior Systems Administrator will handle the administration and support of Windows-based systems and services while assisting with various IT operations and ensuring system security and reliability.
Responsibilities
- Install, configure, maintain, and troubleshoot Windows workstations, servers, and Microsoft 365 environments
- Administer user accounts in Microsoft Entra ID (Azure AD) and Active Directory
- Deploy and manage Windows devices using Microsoft Intune
- Provide technical support for hardware, software, printers, mobile devices, and end users
- Perform operating system updates, patch management, and vulnerability remediation
- Monitor system performance, endpoint compliance, backups, and security alerts
- Assist with server upgrades, migrations, and technology deployments
- Maintain accurate system documentation, asset inventories, and change records
- Support cybersecurity initiatives and compliance with frameworks such as CMMC and NIST SP 800-171
- Collaborate with senior administrators to troubleshoot issues and improve IT operations
- Travel occasionally to customer sites or company locations (approximately one to two trips per year, averaging three days per trip)
Skills
- Experience in IT systems administration, technical support, or help desk
- Working knowledge of Windows operating systems and Microsoft 365
- Familiarity with Active Directory and/or Microsoft Entra ID
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong troubleshooting, analytical, and communication skills
- Excellent organizational skills and attention to detail
- Due to the requirements of this position, applicants must be U.S. citizens and authorized to work in the United States
- Experience with Microsoft Intune, Microsoft Defender, Windows Server, Hyper-V or VMware, and PowerShell
- Familiarity with vulnerability management and remote monitoring tools
- Experience supporting cloud environments
- Exposure to cybersecurity concepts and best practices
- Experience with ticketing systems such as Autotask, ConnectWise, or ServiceNow
- Prior military experience is highly desired
- CompTIA A+, Network+, or Security+
- Microsoft Azure Fundamentals (AZ-900)
- Microsoft 365 Fundamentals (MS-900)
- Microsoft Certified: Endpoint Administrator Associate
Benefits
- SecureITSM offers competitive salaries, benefits and a relaxed, life-friendly work environment.
Company Overview