Note: The job is a remote job and is open to candidates in USA. IndeVets is a company dedicated to improving veterinary medicine by providing support to veterinarians. The Inside Sales Representative will play a crucial role in growing the network of partner hospitals through new hospital acquisition and partner growth strategies.
Responsibilities
- Manage an organized, data-driven sales funnel, ensuring consistent follow-up, accurate stage tracking, and predictable conversion from one stage to the next
- Conduct consultative sales conversations to uncover each hospital’s staffing needs, challenges, and workflow preferences, positioning IndeVets’ model as the ideal staffing solution
- Consistently meet or exceed activity goals (calls, emails, touchpoints, meetings) while maintaining quality engagement
- Identify and prioritize high-potential hospitals using segmentation data (FTE count, services offered, corporate affiliations, geography, and historical IndeVets engagement)
- Conduct outbound outreach (calls, email, social selling, and campaign follow-up) to generate and qualify leads, guiding prospects from initial contact through first shift posting
- Leverage marketing engagement data (opens, clicks, event attendance, web activity) to tailor outreach and improve conversion
- Ensure a smooth handoff of newly activated hospitals, including documentation of key decision-makers, hospital preferences, and special considerations
- Build and sustain trusted partnerships with hospital leadership, practice managers, and veterinary teams across a defined portfolio of active partner hospitals
- Maintain a consistent reach and frequency cadence to confirm needs are met, identify growth opportunities, and address performance gaps
- Conduct Quarterly Business Reviews with top-segment hospitals to assess partnership health, review utilization data, and identify actionable growth opportunities
- Own territory performance, including hospital growth, doctor utilization, and revenue outcomes, prospecting strategically when needed to fill pipeline gaps
- Partner with Recruiting and Scheduling to align hospital demand with IndeVets’ active or forecasted supply of doctors
- Collaborate with Marketing on territory-level campaigns, lead scoring, and nurture sequences to improve pipeline quality
- Share market feedback and hospital insights with leadership to inform marketing and recruitment strategies
- Maintain accurate activity, pipeline, and forecasting data in Salesforce, ensuring full transparency to leadership
- Verify and update key account fields (FTE count, services offered, corporate affiliation, geography, PIMS), validating information through direct conversations, online research, and trusted data sources
- Identify and fill missing fields, flag outdated records, and collaborate with Sales Operations and Marketing to maintain data integrity
- Performs other related duties as assigned
Skills
- 1–5+ years of experience in sales, business development, account management, or customer success roles, preferably in healthcare, veterinary services, staffing, SaaS, or professional services
- Proven success in at least one of the following: cold outreach, lead generation, and pipeline development; or managing ongoing client relationships with responsibility for growth, retention, and satisfaction
- Experience managing opportunities through a structured sales funnel and working in a metrics-driven environment
- Experience using CRM systems (Salesforce preferred) to track activity, pipeline, and customer data
- Strong prospecting, consultative selling, and relationship-building skills, with the ability to engage decision-makers and uncover needs
- High comfort level with outbound activity (calls, emails, social selling) and consistent follow-up
- Data fluency, including the ability to interpret dashboards, KPIs, and performance trends to guide prioritization
- Strong attention to detail with a commitment to data accuracy and CRM hygiene
- Clear, confident written and verbal communication skills
- Resilient, self-motivated, competitive, and goal-oriented with a growth mindset
- Highly organized, able to manage multiple accounts and priorities simultaneously and adapt messaging based on prospect signals
- Collaborative mindset with a strong sense of ownership and accountability
- Associate's or Bachelor's degree preferred; concentration in business, healthcare administration, marketing, or a related field a plus
- Familiarity with marketing-driven leads, campaign follow-up, or engagement analytics is a plus
Benefits
- Medical Insurance with a monthly Company contribution
- Low-Cost Dental and Vision Insurance
- Company-Paid Short-Term Disability Insurance
- Low-Cost Long-Term Disability Insurance
- Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
- Voluntary Employee, Spouse, and Dependent Life Insurance
- Company-Paid Employee Assistance Program (EAP)
- Paid Parental Leave
- Generous Paid-Time Off
- 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period
- Remote OR Hybrid; Greater Philadelphia Metropolitan area a plus
- Office located in Old City, Philadelphia for occasional visits
Company Overview