[Remote] Information Technology Telecommunications Consultant

Note: The job is a remote job and is open to candidates in USA. ProspectBoss is seeking a Telecommunications Expert to work as a Consultant. The role involves analyzing various aspects of telecommunications systems, including caller ID management and compliance, to enhance call connect rates.

Responsibilities

• Understand STIR/SHAKEN attestation — A, B, C levels and how caller IDs get signed
• Understand US carrier routing — how calls move through Flowroute, Telnyx, Commio, Skyetel, etc
• Analyze call completion / answer rates — why calls fail, get blocked, or are marked spam
• Evaluate caller ID reputation — how DIDs get labeled as Spam Likely, Telemarketer, Scam Risk, etc
• Manage high-volume cold outbound traffic — especially dialers using 2-line/3-line dialing
• Conduct SIP traces and CDR analysis — ability to review headers, response codes, call paths, and carrier rejection reasons
• Oversee DID management — per-number limits, rotation strategy, number aging, CNAM, branded calling, and number health
• Assess compliance impact — DNC, TCPA risk, abandoned calls, repeated attempts, and how calling behavior affects reputation
• Review current Flowroute setup, sample call traces, caller ID usage, and dialing patterns, then recommend changes to improve connect rates

Skills

• STIR/SHAKEN attestation — A, B, C levels and how caller IDs get signed
• US carrier routing — how calls move through Flowroute, Telnyx, Commio, Skyetel, etc
• Call completion / answer rates — why calls fail, get blocked, or are marked spam
• Caller ID reputation — how DIDs get labeled as Spam Likely, Telemarketer, Scam Risk, etc
• High-volume cold outbound traffic — especially dialers using 2-line/3-line dialing
• SIP traces and CDR analysis — ability to review headers, response codes, call paths, and carrier rejection reasons
• DID management — per-number limits, rotation strategy, number aging, CNAM, branded calling, and number health
• Compliance impact — DNC, TCPA risk, abandoned calls, repeated attempts, and how calling behavior affects reputation

Company Overview

Close more sales than ever before! ProspectBoss offers tools and solutions that help you prospect, engage and convert more leads for all sales professionals, including Real Estate agents, Insurance agents, small business owners and more! CRM Dialer: Fully-featured CRM and PowerDialer combined, features include: - Dial up to 200 leads per hour - Facebook Lead Integration - 1 Year Drip Follow-up Campaigns - Ringless Voicemail Drops - Text and Video Messaging - Hot List - Sales Content Library Neighborhood Search: Promote your Just Listed and Just Solds with Geo-farming FSBO and Expireds: Be the first to call these listing that may want a new agent Mobile Data: Cell Numbers Listed by zip code for marketing Voicemail Drops: Drop pre-recorded messages on recipients phone without it ringing SalesDataList: Business and Consumer leads with many search filters Federal DNC Scrubbing: Upload and scrub your leads against the Federal DNC It was founded in 2007, and is headquartered in Savannah, Georgia, USA, with a workforce of 2-10 employees. Its website is http://www.SalesDialers.com.