Note: The job is a remote job and is open to candidates in USA. TDS Global Solutions partners with respected organizations in the Customer Experience (CX) and Business Process Outsourcing (BPO) sectors. They are seeking experienced Human Resources and Talent Acquisition professionals to help attract and retain talent for high-performing customer experience organizations.
Responsibilities
- Talent Acquisition
- Executive Recruiting
- Human Resources
- HR Business Partner (HRBP)
- Employee Relations
- People Operations
- Learning & Development (L&D)
- Organizational Development
- Workforce Planning
- HR Leadership
Skills
- Candidates must have recent Human Resources or Talent Acquisition experience working directly for a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization
- Experience supporting one or more HR disciplines, including Talent Acquisition, Human Resources, HR Business Partnership, Employee Relations, Learning & Development, Organizational Development, Workforce Planning, or People Operations
- Demonstrated success supporting the unique talent needs of Customer Experience organizations, including high-volume recruiting, operational scaling, rapid growth, or multi-site workforce environments
- Experience supporting high-volume, fast-paced, or multi-site business environments
- Strong knowledge of full-cycle recruiting, employee lifecycle processes, and HR best practices
- Experience partnering with business leaders to support hiring strategies, workforce planning, employee engagement, and organizational growth
- Excellent communication, relationship-building, and stakeholder management skills
- Ability to manage multiple priorities while delivering exceptional candidate and employee experiences
- Proficiency with Applicant Tracking Systems (ATS), HRIS platforms, and recruiting technologies
- Authorized to work in the United States
Company Overview