Note: The job is a remote job and is open to candidates in USA. Ankura is a team of excellence founded on innovation and growth. They are seeking a full-time Conflict Analyst to manage the firm’s conflict management function, ensuring timely processing of conflict checks and identifying potential risks. The role involves overseeing daily operations, training team members, and maintaining high standards of customer service and data integrity.
Responsibilities
- Manage the day-to-day conflict check operations, including processing daily conflict checks, overseeing the conflict queue and attending to all checks in progress to ensure timely and accurate processing, ensuring compliance with established procedures, and maintaining data integrity
- Assume increasing responsibility over time for the training and management of new and existing team members, aiming to assume direct supervisory duties as the team grows
- Ensure high standards for customer service are met, including 24-hour turn-around for initial conflict checks and coverage for after-hours/urgent responses
- Ensure high level of quality control is maintained, including data accuracy and integrity in the conflict system, sufficient intake documentation is stored, and routine evaluation of conflict checks in process to close outdated leads
- Perform conflict of interest/business relationship analyses via a conflicts analytics tool, using firm policies and procedures as guidance in issue identification and ensuring sufficient information is gathered to perform a thorough analysis, which may involve discussions with senior staff and independent research through external sources, including Pacer and other sources as needed
- Act as the primary contact for the new client intake software, including provision of training to field staff on use of the software and dashboard management
- Assist with other Conflict Management initiatives and duties as requested
Skills
- Bachelor's degree or equivalent experience
- 2+ year of experience in conflicts analysis, client intake, AML, in the legal field, or related experience
- Ability to identify and analyze complex issues (critical thinking)
- Strong research skills
- Excellent written and verbal communications skills
- Excellent organization skills and attention to detail
- Strong supervision and staff management skills
- Ability to work efficiently with a high degree of accuracy
- In depth understanding of conflict of interests and new client intake principles
- Fundamental knowledge of Microsoft suite of products (Word, Excel, Outlook, Acrobat)
- Experience with InTapp Open or similar conflict software
- Boolean search logic experience is essential
- Must be a team player who is comfortable in a small team and highly collaborative environment
- Must be flexible and willing to learn new skills and assist with duties and initiatives as they arise
- General understanding of the legal and/or business consulting industries
Company Overview