Note: The job is a remote job and is open to candidates in USA. Mitratech is a company focused on building innovative products for the Legal, Risk, Compliance, and HR sectors. The Business Systems Analyst will act as a bridge between business stakeholders and the development team, ensuring that complex business needs are understood and translated into clear documentation for development initiatives in analytics and business intelligence.
Responsibilities
- Own the intake and discovery process for internal data initiatives, ensuring requirements are fully understood and documented before development resources are engaged
- Lead requirements-gathering sessions with business stakeholders, applying techniques that draw out needs stakeholders may not yet be able to fully articulate — particularly in analytics and BI contexts where desired outcomes often emerge through iteration
- Translate business requirements into clear, dev-ready documentation including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can act on independently
- Contribute to a groomed and prioritized requirements backlog in collaboration with the Technical Project Manager, ensuring development always has well-defined work ready to execute
- Serve as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and communicating status, trade-offs, and decisions clearly
- Partner with stakeholders to define requirements for analytics, business intelligence, and reporting solutions — including KPIs, desired outcomes, and data needs — in a form the development team can act on
- Support stakeholder validation of early builds, prototypes, and draft deliverables to confirm development has interpreted requirements correctly and surface gaps before they compound
- Identify gaps, conflicts, or risks in requirements early and resolve them proactively before they reach the development team
- Participate in agile ceremonies as needed, ensuring user stories remain aligned with stakeholder intent throughout development
Skills
- 2–4 years of experience in a Business Analyst, Systems Analyst, or similar requirements-focused role
- Demonstrated ability to gather and document complex business requirements across multiple stakeholders or departments
- Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences and business needs for technical teams
- Experience writing user stories and acceptance criteria in an agile or agile-adjacent environment
- Proven ability to manage competing priorities and drive clarity in ambiguous situations
- Familiarity with Jira and Confluence for requirements tracking and documentation; experience working in a Microsoft Teams-based collaborative environment
- High attention to detail with a track record of thorough, accurate documentation
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience
Benefits
- Health, Dental & Vision Insurance
- 401 (k) + Employer Match
- Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
Company Overview