Note: The job is a remote job and is open to candidates in USA. PNC is a leading financial services company that values its employees as a key competitive advantage. The Business Analyst Sr role involves reporting from the CapitalStream system, troubleshooting issues, validating system enhancements, and completing service tickets as needed.
Responsibilities
- Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting
- Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation
- Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process
- Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients
Skills
- Able to grasp new concepts quickly
- Self guided
- Multi tasker
- Self motivated
- Experience with Microsoft EDGE
- 2+ years of relevant professional experience
- Bachelors
- Business Needs
- Business Processes
- Data Analytics
- Decision Making
- Management Reporting
- Prioritization
- Waterfall Model
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service
Company Overview