Note: The job is a remote job and is open to candidates in USA. PairSoft is a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with their comprehensive suite of automation technology. The Associate Consultant is responsible for implementing Pairsoft’s software for clients together with the assigned Lead Consultant.
Responsibilities
- Supporting in executing setup
- Performing test scenarios, end-to-end testing, and validation of them
- Registering and following up on issues in the used software (e.g., Jira)
- Communication with stakeholders (client, bank, etc.)
- Creating customer/project folder on SharePoint
- Writing documentation (setup, work instructions, etc.) and keep this up-to-date in the customer folder
- Contact with Consultant and Project Manager on daily basis to discuss progress
- Administering actions to be performed / performed actions in the used software and keep up-to-date (e.g., Jira/Teamwork)
- Prepare project status calls and document summary of these calls
- Support at Service desk / other support tasks when not scheduled for consultancy projects
Skills
- Bachelor degree in Finance/IT or anything related
- Excellent communication skills, in both English and local language
- Customer-driven
- Willingness to learn and improve consultancy skills to grow to a Lead Consultant
- Proficiency in Dutch is good to have
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