Note: The job is a remote job and is open to candidates in USA. Sigma Inc. is hiring an experienced Application System Analyst II for a 100% Remote, 3-month contract supporting a leading healthcare organization based in Irving, TX. The role involves analyzing, configuring, and optimizing healthcare applications while serving as a liaison between various stakeholders to ensure effective application support and implementation.
Responsibilities
- Analyze, configure, implement, maintain, and optimize healthcare applications
- Serve as the liaison between business users, operational leaders, IT teams, and software vendors
- Gather, analyze, and document business and system requirements
- Perform workflow analysis, process mapping, and gap analysis
- Configure applications following organizational standards and change management processes
- Support application upgrades, testing, validation, deployment, and optimization
- Troubleshoot application issues and resolve moderate incidents independently
- Collaborate with Service Desk teams on escalated support requests
- Create detailed technical and end-user documentation
- Conduct system testing, user acceptance testing (UAT), and validation
- Participate in software implementation projects from planning through deployment
- Coordinate software changes with vendors and infrastructure teams
- Monitor application performance and recommend process improvements
- Provide status updates to project stakeholders and leadership
- Deliver training sessions and support end users
- Mentor junior analysts and share technical knowledge
- Ensure compliance with organizational standards, change control, and documentation requirements
- Support healthcare operational workflows and recommend best practices
- Participate in system enhancement initiatives and software release evaluations
- Assist with cross-functional projects and continuous process improvement initiatives
Skills
- Associate's or Bachelor's degree in Healthcare, Business, Information Systems, Computer Science, or related field (preferred)
- Minimum 3+ years of Application Systems Analyst experience
- Minimum 2+ years supporting healthcare applications or healthcare information systems
- Experience supporting enterprise business applications
- Experience with application implementation and optimization
- Strong business analysis and requirements gathering experience
- Workflow analysis and process mapping experience
- Application testing and validation experience
- Experience troubleshooting application issues
- Strong documentation skills
- Experience with change management processes
- Ability to manage multiple projects simultaneously
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong customer service skills
- Experience working with cross-functional technical and operational teams
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Healthcare IT experience
- Healthcare systems implementation experience
- Electronic Health Record (EHR/EMR) systems experience
- Epic Certification or Epic Proficiency (preferred for Epic-related assignments)
- Experience supporting healthcare operations
- Vendor management experience
- Project coordination experience
- Application configuration experience
- Experience mentoring junior analysts
- Associated industry certifications
Company Overview