Note: The job is a remote job and is open to candidates in USA. Insurance Office of America is seeking insurance professionals with commercial insurance experience for their Account Management career path. The role involves providing administrative, technical, and customer service support to the account team and clients, ensuring accurate policy processing and maintaining high service standards.
Responsibilities
- Deliver proactive, responsive service to clients and internal teams
- Communicate workload status and resolve service requests efficiently
- Support strong client and team relationships
- Process endorsements, audits, cancellations, reinstatements
- Manage certificates, ID cards, binders, invoices, and related documents
- Support policy issuance and documentation accuracy
- Assist or lead new and renewal business processes
- Prepare submissions and proposals
- Gather underwriting information and documentation
- Maintain accurate client and policy data in systems
- Monitor activities and ensure timely task completion
- Resolve billing discrepancies and support collections
- Ensure adherence to policies and minimize errors & omissions exposure
Skills
- 2 to 5 years of commercial insurance experience
- Active P&C license
- Ability to deliver proactive, responsive service to clients and internal teams
- Ability to communicate workload status and resolve service requests efficiently
- Ability to support strong client and team relationships
- Ability to process endorsements, audits, cancellations, reinstatements
- Ability to manage certificates, ID cards, binders, invoices, and related documents
- Ability to assist or lead new and renewal business processes
- Ability to prepare submissions and proposals
- Ability to gather underwriting information and documentation
- Ability to maintain accurate client and policy data in systems
- Ability to monitor activities and ensure timely task completion
- Ability to resolve billing discrepancies and support collections
- Ability to ensure adherence to policies and minimize errors & omissions exposure
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
Company Overview