Note: The job is a remote job and is open to candidates in USA. Super Dispatch is looking for a strategic, growth-minded Account Executive - Product Expansion & Growth. In this role, you will be responsible for expanding revenue within an established customer base by cross-selling premium products and enhancing customer engagement.
Responsibilities
- Drive Account Expansion: Target and close cross-sell opportunities within our massive existing customer base of shippers and carriers, turning single-product users into multi-product users
- Position Premium Products: Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability
- Data-Driven Account Mapping: Analyze customer usage data and health scores to identify accounts that are primed for expansion (e.g., a carrier moving high volumes who needs SuperProtect, or a busy broker who needs SuperAgent to scale operations)
- Conduct High-Impact Demos: Run highly targeted demonstrations for existing users, showing them exactly how adding new features seamlessly integrates into their current Super Dispatch workflow
- Collaborate Cross-Functionally: Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience
Skills
- 4+ years of quota-carrying sales experience, specifically in SaaS Account Expansion, Cross-Selling, or Strategic Account Management
- A proven track record of upselling new product lines into an existing customer base is required
- Exceptional relationship-building and consultative sales skills
- You know how to leverage an existing business relationship to run a discovery process on secondary pain points (like risk management or operational bottlenecks)
- You understand that existing customers require a 'trusted advisor' approach
- You can articulate how adding SuperProtect protects a carrier's bottom line, or how SuperAgent helps a broker handle twice the load volume without hiring more staff
- Candidates must be U.S. citizens. Proof of citizenship will be required during the hiring process
- Direct experience in the logistics, freight-tech, automotive supply chain is preferred
- Deep familiarity with the pain points of both auto shippers and carriers is essential
Benefits
- Great Culture - We strive for transparency and you’ll work with like minded highly motivated people excited about solving complex problems
- Great Insurance - We offer multiple health, dental & vision plans with a portion of the employee premiums paid by the company
- Retirement - We provide both Stock Options and 401K with a company match
- Remote First Culture - We’re a 100% distributed team!
- Wellness Stipend - We provide a monthly stipend for your health, wellbeing, and fitness needs ($50/mo)
- Generous Time Off - Flex PTO policy so you can take the time you need, when you need it, as well as 6-12 weeks paid parental leave
- Great Gear - we’ll set you up for success with the latest tech
- All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families
- The option of a Health Savings Account with Employer Match
- Company paid disability and life insurance with opportunity to add additional coverage for you and your family
Company Overview