Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is a healthcare organization seeking an Account Consultant III to manage and grow a book of business with complex accounts. The role involves developing client relationships, driving sales initiatives, and ensuring account renewals while addressing client needs and complaints effectively.
Responsibilities
- Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies
- Manages and develops a set of assigned accounts to increase productivity and sales of products, as well as identifying potential customers and sets approach strategies
- Develops strong and long-term client relationships
- Takes ownership of territory team initiatives and ensures deadlines are met
- Resolves issues and handles client complaints quickly and effectively
- Gets feedback and suggests ways to increase customer engagement
Skills
- CANDIDATES MUST LIVE IN THE MD, DC, VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS
- Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
- Current health and life license for the jurisdictions of Maryland, DC, and Virginia
- 8 years sales/healthcare
- Knowledge and understanding of CRM and other client management tools
- Strong customer service orientation
- Ability to recognize, analyze, and solve a variety of problems
- Excellent communication skills both written and verbal
- Must be eligible to work in the U.S. without Sponsorship
- Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred
Benefits
- CareFirst offers a comprehensive benefits package
- Various incentive programs/plans
- 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)
Company Overview
CareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com.