Role Overview
We are hiring Portuguese-Speaking Video Streaming Customer Experts to join our team in Greece. This role is suited for individuals passionate about the video streaming industry and skilled at delivering exceptional customer service to Portuguese-speaking clients.
What You Will Do
Offer outstanding customer service in Portuguese via phone, email, and chat, addressing various inquiries related to video streaming services. Support customers with account management, subscription issues, and basic technical troubleshooting.
Why It Might Be a Fit
Fluent Portuguese language skills (spoken and written) are required; English proficiency is a plus. Experience in customer service, preferably in video streaming or related technology sectors.
Requirements
- Fluent Portuguese language skills (spoken and written)
- English proficiency
- Experience in customer service, preferably in video streaming or related technology sectors
- Excellent communication abilities
- Strong customer-oriented approach
- Basic technical knowledge to assist with troubleshooting video streaming platforms
- Familiarity with CRM software and digital communication tools
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
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