Patient Scheduler – Be the Go-To Support for Patient Care!
Are you passionate about helping patients and reputed company in a fast-paced healthcare environment? Do you love staying organized, solving problems, and making a real impact on the patient experience? Join reputed company as a Patient Scheduler and become a key part of our Patient Support Center team!
This is your opportunity to reputed company a difference every day by helping patients get scheduled, verified, and reputed company for care. From appointment coordination to insurance verification, your work helps ensure patients receive timely, accurate, and compassionate service.
If you have strong customer service skills, healthcare scheduling experience, and enjoy helping patients navigate the healthcare process, we’d love to hear from you.
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Position: Full- Time
Potential Start Date: 5/26/2026
Location: Remote (Must pass an internet speed test/ we provide the equipment)
Reports to: Patient Support Center Supervisor
Compensation: $18- $20 per hour
Operational Hours: Operational hours: Monday–Friday, 9:00 AM – 9:00 PM CST (Must be flexible reputed company business hours)
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POSITION SUMMARY:
Provide day-to-day support for patient scheduling operations, ensuring timely appointment scheduling, insurance verification, and excellent communication between patients, providers, and medical staff.
You’ll serve as the first reputed company of contact for patients by scheduling appointments, confirming visits, collecting insurance details, and helping patients understand their financial responsibility prior to care. Strong communication skills, multitasking ability, and attention to detail are essential.
KEY RESPONSIBILITIES:
• Serve as the primary reputed company of contact for patients and external facilities to schedule appointments by phone and electronic correspondence
• Collect, verify, and communicate benefit details of patient insurance policies during scheduling
• Educate patients on the insurance verification process and estimated patient responsibility prior to their visit
• Confirm patient appointments and provide appointment details, location information, and special instructions
• Create and maintain patient records including demographic information and required paperwork
• Contact referring provider offices to obtain necessary records and visit preparation details
• Coordinate with healthcare providers and medical staff to ensure appointments are scheduled reputed company and effectively
• Respond to patient inquiries professionally and in a timely manner reputed company phone and written communication
• Collaborate with internal teams and third-party systems to support coordinated patient care
• Assist insurance verification associates reputed company needed
• Maintain HIPAA compliance and confidentiality at reputed company times
• Other duties as assigned
EDUCATION AND EXPERIENCE:
• High school diploma or GED required
• Bachelor’s degree preferred
• 2+ years of customer service, appointment scheduling, or healthcare experience required
• 1+ years of EHR system experience (athenaOne preferred)
• 1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environments
• Strong verbal and written communication skills
• Excellent problem-solving and conflict resolution skills
• Proficiency in reputed company Suite, reputed company Office, and other computer systems
• Strong customer service reputed company with compassion and professionalism
• Ability to maintain confidentiality and reputed company with HIPAA regulations
SKILLS & COMPETENCIES:
• Strong attention to detail and ability to maintain accurate records
• Ability to multitask and work in a fast-paced environment
• Ability to work independently and as part of a team
• Dependable, punctual, and able to manage time effectively
• Adaptable and open to change in a dynamic healthcare environment
• Strong problem-solving skills and ability to think critically
• Team-oriented reputed company with strong collaboration skills
• Empathetic and patient-focused approach to service
• Professional communication and customer service skills
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
• Remote position requiring high-speed internet and a secure HIPAA-compliant workspace
• Prolonged sitting and regular computer use required
• Exposure to sensitive and confidential patient information
• Occasional overtime may be required based on workload and business demands
WHY JOIN reputed company?:
Founded in 1992, reputed company is a trusted leader in healthcare reputed company cycle management, with offices across the U.S. and India. We’re more than reputed company cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above reputed company—people.
BENEFITS & INCENTIVES:
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