Join the blithequark team as a Part Time Seasonal Customer Service Agent and be a part of delivering world-class service to all customers. As a key member of our Customer Service team, you will play a vital role in making every customer feel like the most valued person. At blithequark, our brand is critical to our continued success, and as a Customer Service Agent, you will be central in demonstrating our commitment to our customers by making their travel experience as smooth and pleasant as possible.
**Overview & Key Responsibilities**
At blithequark, our vision is to deliver world-class service to all customers, and our mission is to make every customer feel like the most valued person. As a Part Time Seasonal Customer Service Agent, you will be required to support the Customer Service (Ticket & Gate) team, demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.
**Key Responsibilities:**
* As a Ticket Agent, you will be the first point of contact for our customers, guiding and assisting them with the ticketing and baggage check-in process.
* Use a computer to sell, print, and reissue tickets, ensuring that customers have the proper documentation for travel.
* Manage the check-in process, ensuring that customers have the necessary information and documentation for a smooth travel experience.
* Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts, handling items as low as floor level and as high as waist level.
* Practice safety conscious behaviors in all operational processes and procedures.
As a Gate Agent, you will help our customers with routing, trip planning, and gate boarding, ensuring a seamless travel experience.
* Use computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
* Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
* Practice safety conscious behaviors in all operational processes and procedures.
**Benefits and Perks to Help You Keep Climbing**
At blithequark, our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our people are our success, and we focus on Sharing Success with our employees. As a Part Time Seasonal Customer Service Agent, you will have the opportunity to see the world while earning great compensation and benefits to help you keep climbing along the way.
**What You Need to Succeed (Minimum Qualifications)**
* Have a high school diploma or GED equivalent
* Consistently make safety and security, of self and others, the priority
* Embrace a diverse set of people, thinking, and styles
* Be at least 18 years of age
* Frequently lift bags or items weighing up to and including 80 pounds
* Be authorized to live and work in the country you are applying to
* Possess entry-level computer skills
* Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
* Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays
* Must be fluent, both written and orally, in English
* Must be fluent, both written and orally, in Spanish
**What Will Give You a Competitive Edge (Preferred Qualifications)**
While not required, having the following skills and qualifications will give you a competitive edge in this role:
* Previous customer service experience in a fast-paced environment
* Knowledge of airline operations and procedures
* Ability to work in a team environment and provide excellent customer service
* Strong problem-solving skills and ability to think critically
* Ability to adapt to changing situations and priorities
**Work Environment and Company Culture**
As a Part Time Seasonal Customer Service Agent, you will be working in a fast-paced environment with a team of dedicated professionals who are passionate about delivering world-class service to our customers. Our company culture is built on a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do.
**Compensation, Perks, and Benefits**
As a Part Time Seasonal Customer Service Agent, you will receive competitive compensation and benefits, including:
* Competitive hourly rate
* Opportunities for career growth and development
* Comprehensive training program
* Access to employee discounts and perks
* A fun and dynamic work environment
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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