Join the Amazon Team: Operations Manager - Partnership with Disney
Are you a highly organized and proactive operations professional looking for a new challenge? Do you have a passion for creating efficient processes and leading teams? Amazon is seeking an experienced Operations Manager to join our team in partnership with Disney, working on opinion sharing and data entry projects. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our office space and facilities, while also supporting our mission to lead the transformation of primary care to achieve health equity for all.
About Amazon and Our Mission
Amazon is a philanthropic membership organization for Oregon's community health centers (CHCs), also known as federally qualified health centers (FQHCs). Our mission is to lead the transformation of primary care to achieve health equity for all through our values of data-driven civil rights, integrity, cooperation, and innovation. We support health centers and key partners by working with peer network gatherings, training sessions, site visits, learning collaboratives, and data-driven improvement projects. We also work with policymakers and partners to share the impact health centers have in their communities and advance policy to improve patients' lives and the capacity of health centers to serve them.
Our Culture and Values
At Amazon, we celebrate both individual contributions and strong teamwork. We support each other as whole people who balance work with the rest of life. We strive to uplift and advocate for applicants of diversity and other underrepresented groups in our hiring practices. Join our team as we lead the community health center movement with passion, vision, and fortitude.
Job Summary
As an Operations Manager, you will be responsible for ensuring the productive day-to-day working of Amazon's physical office space and facilities, and hybrid workspace. You will be the key point of contact for all office and building matters, including maintenance issues, repairs, and procurement. You will also oversee IT infrastructure and implementation, supporting legitimate compliance and acquisition. You will work closely with the Agent Manager and HR Sr. Manager as part of the Operations team to manage, maintain, and refine internal system functionalities, including organizational goal achievement, extensive data innovation (IT), internal operations projects, and overall office management.
Key Responsibilities
- Direct and manage the day-to-day operations of the office, including responding to and monitoring emails, welcoming guests, opening and distributing mail, handling office requests, preparing bank deposits, and coordinating weekly bank outings to deliver deposits.
- Work on universal maintenance, upgrades, and space planning to ensure optimal adequacy of the office. Act as the primary contact for all office and building matters, including maintenance issues, repairs, and procurement.
- Act as the primary manager for all common systems, including shared contacts, distribution records, cloud-based platforms, and connected written policies.
- Oversee IT needs of the organization, including troubleshooting and communication with IT vendors for network support; ensuring IT meets industry standards; managing hardware and software needs, including installation; and evaluating technology initiatives according to established goals.
- Provide operational guidance to all new employees, including employee introductions, office tours, technology onboarding, sharing of systems and practices, and a review of Amazon's office operations to support a welcoming onboarding process.
- Work with and offer logistical support for internal staff events, including the monthly Amazon Workforce meeting and weekly stand-up meetings, and provide backup technical and strategic support for external events, meetings, and webinars as needed.
- Ensure the confidentiality of sensitive information, both internally and externally.
- Work closely with the Agent Manager on Amazon's risk management and compliance.
Requirements
Essential Qualifications
- Bachelor's degree or equivalent experience.
- 3+ years of experience in operations management or a related field.
- Proficient in English, both written and spoken.
- Strong project management skills and attention to detail.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Preferred Qualifications
- Experience with change management, new software implementation, and systems development, execution, and maintenance.
- Experience managing a small to medium-sized business IT environment.
- Formal project management training.
- Successful candidates will prioritize an equitable and inclusive working environment, including but not limited to: racial equity, accessibility for people with disabilities, use of gender-inclusive language, and cultural awareness.
What We Offer
Benefits and Perks
- Competitive salary range: $35-$40 per year.
- Flexible hybrid working schedule.
- Collaborative learning environment and associates who care.
- Robust healthcare benefit package options.
- Liberal paid time off accruals that grow over time, and one-month paid holiday with residency.
- Paid volunteer time to support community inclusion and a service mentality.
- 401k employer contribution.
How to Apply
If you are a highly motivated and organized operations professional looking for a new challenge, please submit your application through our website. Please include:
- A cover letter outlining your experience and qualifications for the role.
- A resume or CV.
- Contact information for at least two professional references.
We look forward to hearing from you and exploring how you can contribute to our team!
Top 10 Interview Questions
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Required Documents
- Qualifications certificate with mark sheets.
- Passport-size photographs.
- Signature.
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