OCHIN - REGULATORY REPORTING ANALYLST

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.  

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. 

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. 

Position Overview:

The Regulatory Reporting Analyst drives member usage and engagement with Quality Reporting and Healthy Planet tools across all OCHIN organizations. This position works directly with Account Managers, members, and customers to assist with effective usage, engagement with, and design of Healthy Planet and Quality Reporting tools and programs. This position also assists with training and being a conduit to solicit and provide input back to management on usage of these tools, while promoting a culture of improvement and learning via all interactions with OCHIN’s members and customers. 

Essential Functions:

• Manage and drive engagement strategies to increase member usage of Healthy Planet tools and increase member involvement in Quality Reporting tools for Promoting Interoperability (MU, MIPS and UDS). 
• Provide one-on-one support for OCHIN members and customers requiring assistance in Population Health related areas. Engage Account Managers and MCT analysts in member outreach calls and communications as they relate to Population Health  
• Manage, create, and continuously update program communication documents for both internal and external customers. Facilitate member engagement forums and workgroups 
• Provide insight, improvement ideas, and critical thinking to Population Health and Analytics team 
• Research, identify, and implement best practices and improvement ideas in support of Population Health programs and goals 
• Perform outreach and build relationships with OCHIN members and customers in support of the Population Health deliverables. Actively seek opportunities for the program to bring increased value to OCHIN members, customers, partners, and staff 
• Other duties as assigned 

• Four (4) year degree in healthcare administration, business administration, public administration, program or project management, IT, health informatics, or a related field or other professional experience that meets the technical requirements of the position and/or 
• Minimum three (3) years' experience in similar or relevant role preferred.  
• Epic clinical analyst experience with Epic electronic health record platform as an end-user, trainer, or change control agent (Epic proficiency or certification in any Epic module, especially Healthy Planet a plus) preferred    
• Strong understanding of clinical workflows.
• Understanding of registration/scheduling and revenue cycle workflows preferred.
• Familiarity with regulatory programs UDS, MIPS, etc.
• Support troubleshooting reporting questions, workflow issues, and data discrepancies
• Project or Program Management experience highly desired 
• Translate regulatory reporting requirements into clear, actionable guidance for clinical, operational, and administrative end users
• Maintain and continuously improve end user documentation, tip sheets, and training materials related to regulatory reporting processes
• Collaborate with report writers and technical teams to communicate user needs, gaps, and optimization opportunities
• Act as a subject matter resource for regulatory measures and how they intersect with Epic workflows
• Strong analytical skills and ability to troubleshoot workflow and data issues (no direct report-building responsibilities)
• Familiarity with improvement and evaluation methodologies and tools such as the Model for Improvement and/or Lean preferred. 
• Ability to read and understand run charts and control charts preferred.  
• Experience defining appropriate metrics necessary to determine if a change is an improvement and using data analytics to measure progress and project success preferred  
• Travel up to 12% may be required

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.  
• Reading, speaking, writing, and understanding English.  
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.  
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices. 
• Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. 

Base Pay Overview 

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. 

Work from home requirements are: 

• Ability to work independently and efficiently from a home office environment 
• High Speed Internet Service 
• It is a requirement that employees work in a distraction free workplace 
• Travel up to 12% nationally may be required based on business requirements for OCHIN 

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

COVID-19 Vaccination Requirement 

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. 

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. 

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. 

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