This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
We are seeking adetail-oriented and organized Medical Clerkto support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.
Responsibilities- Schedule, confirm, and reschedule patient appointments.
- Maintain and update patient records in theEMR/EHR system.
- Verify and update patient demographic and insurance information.
- Upload, organize, and manage medical documentation.
- Assist with processing forms, referrals, and other administrative paperwork.
- Answer phone calls and respond to patient inquiries professionally.
- Coordinate with providers and internal staff to ensure smooth patient flow.
- Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.
Schedule, confirm, and reschedule patient appointments.
Maintain and update patient records in theEMR/EHR system.
Verify and update patient demographic and insurance information.
Upload, organize, and manage medical documentation.
Assist with processing forms, referrals, and other administrative paperwork.
Answer phone calls and respond to patient inquiries professionally.
Coordinate with providers and internal staff to ensure smooth patient flow.
Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.
Requirements
- 1+ year of experienceworking in a medical office or healthcare administrative role.
- Experience withEMR/EHR systems(such as Athena, eClinicalWorks, Epic, or similar).
- Basic understanding ofU.S. medical insuranceis a plus.
- Strong attention to detail and organizational skills.
- Excellent written and verbalEnglish communication.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Reliable internet connection and a quiet remote workspace.
Preferred Qualifications- Experience scheduling patients in aU.S. medical practice.
- Familiarity withinsurance verification, referrals, or authorizations.
- Experience supporting physicians or healthcare teams remotely.
Experience scheduling patients in aU.S. medical practice.
Familiarity withinsurance verification, referrals, or authorizations.
Experience supporting physicians or healthcare teams remotely.
Benefits
- 100% remote job
- Structured work schedule
- Bonuses (COP 100.000 for Attendance and COP 200.000 for Productivity)
- Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.
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