Job Description:
• An Epic Applications Manager is responsible for the high-level success of one or more teams providing implementation and production support for nephrology practices using the Epic CKD and related products.
• Includes product, project, resource, and time management as well as coaching, training, organizing, planning, and budgeting.
• Work with internal and external stakeholders to ensure proper usage and acceptance of the CKD system.
• Direct management of team including analysts, trainers, project managers, and support staff.
• Training, mentorship, and coaching.
• Monitor ServiceNow for incidents and requests assigned to team.
• Oversee success of Epic upgrades and releases.
• Engage with third parties to ensure successful contracting and connectivity.
Requirements:
• 6+ years of relevant experience
• Bachelor’s Degree
• Knowledge and experience in the following areas: Epic Community Connect Nephrology and kidney care
• Project management
• Proficiency with the following tools: Epic tools such as Orion, Nova, and Sherlock
• Microsoft Office products
• Prior management experience
• Project management functional experience
• Product management functional experience
Benefits:
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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