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Role Description
This position is for a Word Processor to support our Document Production Services team in a remote capacity.
• Produce client financial statements, proposals, and special projects using advanced knowledge of Microsoft Office 365 and Adobe Acrobat Pro.
• Format financial statements, proposals, and special projects accurately and efficiently using proficient knowledge of proper business English, spelling, grammar, and punctuation.
• Communicate with supervisor and client on deadlines and/or challenges with meeting deadlines.
• Maintain formatting consistency and writing standards for processing financial statements.
• Create direct mail merge files for personalized letters, labels, envelopes, and new word processing forms/templates based on departmental needs or requests for new forms requested by clients.
• Investigate user problems and needs, identify sources, and determine possible solutions for software challenges concerning the production of assigned projects.
• Ensure quality control of assigned work.
• Special projects assigned by DPS leadership team.
Qualifications
• High school diploma or equivalent; bachelor’s degree preferred; equivalent combination of relevant education and/or experience may be substituted.
• Prefer at least one year experience in a document production environment.
• Flexibility to work additional/overtime hours (evening and weekend) as required by workload, with or without advanced notice.
• Proficient in the use of Microsoft Word, Excel, Outlook, and Adobe Acrobat Pro.
• Prior experience with financial statements is a plus.
• Ability to learn, interpret, and apply a variety of complex policies and procedures with minimal guidance.
• Excellent communication skills and writing abilities: knowledge of correct English, grammar, spelling, and punctuation.
• Ability to prioritize work to balance multiple projects and tight deadlines.
• Exceptional customer service skills.
Requirements
• This is a temporary (seasonal) position, which will start on December 8, 2025, and end on May 1, 2026.
• Working hours will be 8:30 AM to 5:00 PM, Monday through Friday, with occasional overtime (weekday evenings and Saturdays).
Benefits
• Generous PTO
• Flexible work environment
• Expanded parental leave
• Extensive learning & development opportunities
• Paid time off for employees to volunteer
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