Schedule: 8am-5pm, M-F
Location: Remote (Central Time Zone) for client in Winona, MN 55987
Position Type: Temporary (~3 months)
Job Summary: Responsible for efficiently and accurately processing payments received from customers, managing cash applications, and handling accounts receivable collections. Solve complex challenges using innovative solutions. Work with customers directly, handle outstanding cash balances, create customers in the system, work on tax information.
Cash Application Responsibilities
- Deposit customer payments, including: Opening mail, entering payment amounts into appropriate systems or forms (Excel, or related software/database), accessing ACH/Wire transactions from bank website, processing check deposits through Remote Deposit
- Verify the accuracy of deposits
- Assist the Accounts Receivable Team in reconciling deposits to transactions
- Reconcile assigned customer account balances
- Assist in collecting and verifying Resale and Exemption certificates
- Perform balance sheet reconciliations as assigned
- Make necessary journal entries as assigned
- Accounts Receivable Collections Responsibilities
- Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices
- Contact customers to follow up on overdue payments and resolve any billing issues
- Work with the credit team to assess creditworthiness and establish credit limits
- Maintain detailed records of collection activities and customer communications
- Prepare and send out monthly statements to customers
- Collaborate with the sales and customer service teams to address any discrepancies or disputes
- Provide regular updates to management on the status of collections and outstanding receivables
- Customer Tax Information Management Responsibilities
- Collect and maintain accurate customer tax information, including Resale and Exemption certificates
- Ensure compliance with state and federal tax regulations
- Update customer tax information in the accounting system as needed
- Work with customers to obtain missing or updated tax documentation
- Assist in resolving any tax-related discrepancies or issues with customer accounts
- Provide support during tax audits by preparing necessary documentation and reports
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