The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
- Analyze customer requests to modify the SBA loan, including credit and collateral decisions
- Analyze financial spreads and recommend if a deferment is an appropriate solution for a customer
- Assist customers at a high level of service while following the SOP Guidelines for each credit decision
- Document each customer request and modification making sure the loans are well secured
- Complete all training as defined by Compliance including any available SBA training
- Ability to identify loan exceptions and errors, and provide a workable solution
- Ability to work with a customer when the request is denied
Qualifications:
Education Requirements: High School and some Collage preferred
Minimum Experience: Minimum of 3 years’ experience in SBA
Licenses and Certifications: SBA Loan Servicing SOP processes and procedures
Knowledge, Skills, & Abilities:
- Ability to work in PCFS Loan Manager, Excel, Word, Adobe, ETRAN, Navigator Fiserv. Must have knowledge of the SBA’s most recent SOP servicing release. Must be capable of working independently
- Ability to make sound credit recommendations with supporting documentation for final approval
- Knowledge of SBA SOP and able to work with customers when their request is denied.
Scope of Responsibility:
Responsible to research all available sources and documenting the credit recommendation or denial.
Equal Opportunity Employer, including disabled/veterans.
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