Libertana is seeking an FMS Data Entry Representative to support their Financial Management Services program. This role involves accurately processing high volumes of reimbursements and communicating with vendors to clarify discrepancies.
Responsibilities
- Review, verify, and accurately process invoices and receipts submitted by parents and vendors
- Ensure timely and precise payment processing, adhering to program guidelines and deadlines
- Collaborate closely with customer service team members on invoices or receipts requiring additional review or clarification
- Provide professional customer service when communicating with parents, vendors, and regional center case managers regarding reimbursements, payment issues, or documentation needs
- Maintain, input, update, research, and analyze patient account activity to ensure records are complete and accurate
- Review patient accounts to identify missing or incomplete information, perform follow-up, and correct discrepancies as needed
- Maintain consistent attendance and punctuality, which are essential to department operations
- Perform other duties as assigned
Skills
- 1–2+ years of data entry experience with proven accuracy and speed
- Excellent organizational, prioritization, problem-solving, and analytical abilities
- High level of attention to detail and accuracy in data entry and documentation
- Ability to work with large volumes of data and exercise sound judgment
- Ability to work independently and collaboratively, including with management
- Demonstrated ability to multi-task and prioritize responsibilities to meet deadlines
- Proficiency in Word, Excel, Outlook, and other common email or office software
- A positive, adaptable 'can-do' attitude with willingness to support additional tasks as needed
- Customer service experience, communication, and professional phone skills preferred
Company Overview
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