About Us
Talentify is proud to partner with leading companies in the insurance services industry to connect talented professionals with exciting career opportunities. Our mission is to foster a fair, transparent, and secure hiring environment for all candidates. We prioritize candidate privacy and champion equal-opportunity employment, ensuring that our clients adhere to the highest standards of recruitment practices.
Why Consider this Job Opportunity?
Join our esteemed client in the insurance services industry as a part-time Customer Service Representative for Affiliates. This dynamic role offers a unique blend of remote work flexibility, competitive pay, and opportunities for career advancement and growth within the organization. You will be part of a supportive and collaborative work environment where you can make a positive impact on customer satisfaction.
What to Expect (Job Responsibilities)
As a Customer Service Representative for Affiliates, you will be responsible for providing exceptional customer service via email and phone for policy inquiries, billing, and claims processes. Your key responsibilities will include:
- Providing excellent customer service via email and phone for policy inquiries, billing, and claims processes
- Entering account information in the agency management system and issuing policies following department procedures
- Communicating with agents regarding payment status, billing problems, and coverage questions
- Collaborating with customers, agents, and staff to gather application data and claims processes
- Preparing emails and letters for correspondence with customers and agents
What is Required (Qualifications)
To succeed in this role, you will need to possess the following qualifications:
- A high school diploma or equivalent
- At least two years of general business, insurance, or related experience
- The CISR designation (or willingness to obtain it)
- Proficiency in using Microsoft Office
- Excellent verbal, written, and listening communication skills
How to Stand Out (Preferred Qualifications)
To excel in this role, we are looking for candidates with the following preferred qualifications:
- An associate's or bachelor's degree in a related field
- Experience with agency management systems
- Familiarity with church operations and ministries market
- Strong prioritization skills and ability to work well under pressure
Career Growth Opportunities and Learning Benefits
Our client offers a range of career growth opportunities and learning benefits to support your professional development. As a part-time Customer Service Representative for Affiliates, you will have the chance to:
- Develop your skills and expertise in customer service, insurance, and related areas
- Work with a supportive and collaborative team to achieve shared goals
- Participate in ongoing training and development programs to enhance your knowledge and skills
- Take advantage of opportunities for career advancement and growth within the organization
Work Environment and Company Culture Highlights
Our client values a supportive and collaborative work environment where employees can thrive. As a part-time Customer Service Representative for Affiliates, you can expect:
- A dynamic and fast-paced work environment with opportunities for growth and development
- A supportive team culture that encourages open communication and collaboration
- A flexible remote work arrangement that allows you to balance work and personal life
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment
Compensation, Perks, and Benefits
Our client offers a competitive compensation package, including:
- Competitive hourly rate
- Opportunities for overtime and bonuses
- A comprehensive benefits package, including health, dental, and vision insurance
- A 401(k) retirement savings plan with company match
- Paid time off and holidays
How to Apply
Ready to take the next step in your career? Apply now for the part-time Customer Service Representative for Affiliates role and join our esteemed client in the insurance services industry. Don't miss this opportunity to make a positive impact on customer satisfaction and advance your career in a dynamic and supportive work environment.
Apply Now