About Us
At Target, we're passionate about helping all families discover the joy of everyday life. We bring this vision to life through our values and culture, making us one of the world's most recognized brands and America's leading retailers. Our commitment to responsible corporate citizenship, ethical business practices, environmental stewardship, and generous community support has been a cornerstone of our success since 1946. We're dedicated to working as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
About the Role
We're seeking an experienced and visionary Full Stack Product Design Director – Emerging Experiences (UX) to join our Global UX team. As a key member of our team, you'll play a critical role in delivering best-in-class digital shopping experiences for our guests by developing frameworks for UX sprints and delivering both functional proof of concepts and in-market launches in partnership with product, engineering, and other cross-functional peers and leaders. Your mission will be to deeply understand the human need, changes in consumer trend and behavior, business opportunity, and Target's brand potential to develop actionable, multi-horizon strategies for a small portfolio of new experiences.
Key Responsibilities
- Develop and lead the design strategy for emerging experiences, focusing on deeply understanding the human need, changes in consumer trend and behavior, business opportunity, and Target's brand potential.
- Develop frameworks for UX sprints (i.e., discovery, co-creation, future-visioning) and deliver both functional proof of concepts and in-market launches in partnership with product, engineering, and other cross-functional peers and leaders.
- Lead a small but growing team to elevate individual and overall team performance, focusing on hiring, coaching, and guiding team members to grow and develop new skills.
- Evangelize design frameworks and drive business outcomes, scale co-creation models, and inspire teams to quickly and effectively meet changing consumer needs through the integration of business strategy and technical capabilities.
- Articulate the strategic impact of design, taking a test and learn approach to drive a pragmatic and results-oriented culture within the team.
- Interface with multiple levels of executive leadership, including Senior Directors, VPs, and SVP+, to advocate for the human need and drive business outcomes.
- Develop and maintain a strong portfolio of work demonstrating the ability to deliver industry-leading emerging experiences, high-quality work from concept through execution utilizing design and innovation frameworks.
- Stay up-to-date with market trends, business strategies, and financial sizing, and methods such as business model canvas, lean product development, market and opportunity sizing.
- Collaborate with cross-functional teams to ensure seamless execution of design strategies and deliverables.
Essential Qualifications
- 4-year college degree (or equivalent experience); master's degree or postgraduate experience in Design, HCI, or related field a plus.
- 12+ years of experience with user experience design delivering from concept through to execution.
- 5+ years of experience in people leadership with 3+ as a leader of leaders, with demonstrated strength in hiring, leading, and coaching high-performing, cross-geo or remote teams.
- A proven track record of leading a human-centered co-creative design practice in a large enterprise setting using service design and design thinking with an emphasis on prototyping and experimentation.
- A strong portfolio of work demonstrating the ability to deliver industry-leading emerging experiences, high-quality work from concept through execution utilizing design and innovation frameworks.
- High craft-orientation and design judgment exhibiting universal appeal and polish across a range of product categories.
- Demonstrable experience leading design strategy and service design methods with senior-level stakeholders, including facilitating service blueprints, co-creation playbooks, and sprint-driven experimentation.
- Understanding of market trends, business strategies, and financial sizing, and methods such as business model canvas, lean product development, market and opportunity sizing.
- Ecommerce, marketplace, and retail experience important.
- Fluency in standard design tools such as Figma, Adobe Creative Suite, etc.
- Awareness of best practices for information architecture, design, and usability principles.
- Strong resource management and planning to define high-level roadmaps, priorities, set expectations, and ensure on-track, on-time delivery in a fast-paced environment.
- Demonstrated ability to work on multiple programs across multiple stakeholders at the same time, simultaneously managing working team & partners.
- Growth-oriented, strategic mindset.
Preferred Qualifications
- Master's degree or postgraduate experience in Design, HCI, or related field.
- Experience working with cross-functional teams to drive business outcomes and deliver design strategies.
- Strong understanding of technology infrastructure, capabilities, and complex systems.
- Experience with design tools such as Sketch, InVision, etc.
- Strong understanding of design systems and design language.
- Experience with agile methodologies and design sprints.
What We Offer
At Target, we're committed to investing in our team members' growth and well-being. We offer a comprehensive benefits package, including:
- Competitive salary.
- Comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more.
- 401(k) and employee discount.
- Short-term and long-term disability.
- Paid sick leave and paid national holidays.
- Paid vacation.
- Opportunities for growth and development.
- A supportive and inclusive work environment.
Work Environment and Culture
As a remote work opportunity, this role will require you to work from home or an alternate location that's not a Target location. You'll have the flexibility to work from anywhere, but you'll still be part of a collaborative and dynamic team. Our culture is built on a foundation of respect, empathy, and open communication. We're committed to creating a workplace that's inclusive, diverse, and supportive of all team members.
How to Apply
If you're a visionary leader with a passion for design and a drive to deliver exceptional experiences, we want to hear from you! Please submit your application today, and let's work together to create a brighter future for our guests and our team.
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