About Walmart and Our Mission
Walmart is a global retail leader, helping people save money so they can live better. Our mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
Job Summary
We are seeking an experienced Frontend Coach - Non-Complex - WM to join our team in Clinton, NC. As a Frontend Coach, you will lead and develop teams effectively by teaching, training, and actively listening to associates. You will tour stores, provide feedback, and communicate business objectives to teams effectively. You will also model and demonstrate exceptional customer service standards to store associates and drive the financial performance and sales of the designated store area.
Key Responsibilities
- Lead and develop teams effectively by teaching, training, and actively listening to associates
- Tour stores and provide feedback (Tour-to-Teach)
- Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
- Introduce and lead company change efforts
- Provide clear expectations and guidance to implement business solutions
- Communicate business objectives to teams effectively
- Model and demonstrate exceptional customer service standards to store associates
- Manage and support customer service initiatives
- Ensure customer needs, complaints, and issues are successfully resolved
- Develop and implement action plans to correct deficiencies
- Provide process improvement leadership to ensure a high-quality customer experience
- Drive the financial performance and sales of the designated store area
- Review and evaluate P&L (Profit & Loss) statements
- Manage and assist in budgeting, forecasting, and controlling expenses
- Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
- Provide supervision and development opportunities for hourly associates
- Hire, train, and mentor associates
- Assign duties and set clear expectations
- Provide associate recognition
- Communicate expectations consistently and effectively
- Ensure diversity and inclusion awareness
- Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
Essential Qualifications
- 2 years' of college
- OR 1 year's retail experience and 1 year's supervisory experience
- OR 2 years' general work experience and 1 year's supervisory experience
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Skills and Competencies
- Exceptional leadership and communication skills
- Ability to work in a fast-paced retail environment
- Strong analytical and problem-solving skills
- Ability to build and maintain relationships with key stakeholders
- Strong customer service skills
- Ability to drive sales growth and financial performance
Career Growth Opportunities and Learning Benefits
At Walmart, we are committed to helping our associates grow and develop their skills. We offer a range of career growth opportunities and learning benefits, including:
- Education assistance for associates and dependents
- Parental leave
- Pay during military service
- Paid time off - including vacation, sick, and parental leave
- Short-term and long-term disability insurance
Work Environment and Company Culture
At Walmart, we strive to create a work environment that is inclusive, diverse, and respectful. We value our associates' unique styles, experiences, identities, abilities, ideas, and opinions. Our company culture is built on the principles of respect, integrity, and accountability.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including:
- Multiple health plan options, including vision and dental plans for you and your dependents
- Financial benefits, including 401(k), stock purchase plans, life insurance, and more
- Associate discounts in-store and online
How to Apply
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Conclusion
We are excited to welcome a new Frontend Coach - Non-Complex - WM to our team in Clinton, NC. If you are a motivated and experienced leader with a passion for retail, we encourage you to apply for this exciting opportunity. As a Walmart associate, you will play an integral role in shaping the future of retail and making a positive impact on the lives of millions of customers.
Apply Now