DWC ERISA Consultants LLC - Quality Control Manager (Reviewer)

Company Overview

DWC, a subsidiary of FSG Parent L.P., provides plan document, compliance, consulting and government reporting services to more than 8,000 clients in all 50 states, ranging in size from single participant defined benefit plans to complex 401(k) plans including several thousand employees. In addition to our renowned responsiveness and obsession with detail, we put a commitment to client service at the center of everything we do. We prioritize accessibility and responsiveness, and we are obsessed with detail. Every consultant at DWC has a commitment to excellence in their DNA. Our culture emphasizes helping everyone around us perform at the highest level and requires that all work be completed at an A+ level, without exception.

DWC is continually seeking candidates to join our team who are fiercely committed to client-centered service, passionate about helping our clients and advisors, and who truly enjoy working in the retirement plan industry.

To learn more, visit https://www.dwc401k.com/

Job Summary

DWC is seeking a meticulous and collaborative Quality Control Manager (Reviewer) to oversee the accuracy, clarity, and completeness of all client-facing deliverables. This role is pivotal in maintaining DWC’s high standards across compliance reporting, consulting projects, and plan documentation. The Reviewer not only ensures technical precision but also enhances the client experience through clear communication and strategic insights. This position also plays a key role in mentoring team members and fostering a culture of continuous improvement.  

Job Responsibilities

Responsible for the quality control and review of all DWC deliverables including:

• Annual compliance reporting, contribution calculations, non-discrimination testing, and government reporting prepared by the compliance team.
• Consulting  projects including late deposits, missed deferral opportunities, VFCP, and VCP submissions.
• Plan documents, restatements, and amendments

In addition to reviewing for completeness and accuracy of the technical aspects of client deliverables, reviewers are also ensuring:

• Explanations and details prepared for clients as part of these deliverables are written in a client-friendly and easy to understand manner
• Opportunities for enhancement to plan design or future considerations for the plan sponsor are addressed within annual reporting

Reviewers should approach the review of consultant work as a training and development opportunity for team members. It is critical that a reviewer:

• Provide detailed constructive feedback with each review to help ensure quality of  team members’ work improves over time
• Willingness and ability to work one on one with team members to offer technical support on projects
• Hold team members to standards of the highest quality

• Proven experience in retirement plan compliance, preferably within a TPA or consulting environment
• Strong understanding of 401(k) plan operations, ERISA regulations, and IRS/DOL correction programs
• Exceptional attention to detail and analytical skills
• Excellent written communication with a focus on client-friendly language
• Demonstrated ability to mentor and develop junior team members
• Commitment to maintaining high-quality standards and continuous improvement

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $77,000 and $100,000 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. 

Additional Information

As an employer, we believe our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.