Role Overview
Mercier Consultancy Group is seeking a Dutch-Speaking Search Engine Customer Expert to join a rapidly growing Customer Support Services team based remotely within Bulgaria. This role involves providing customer support to Dutch-speaking users via email, chat, and other digital communication channels.
What You Will Do
Provide professional customer support, troubleshoot and resolve customer issues, and stay up to date with the latest updates and features related to the search engine platform.
Why It Might Be a Fit
This role is ideal for a fluent Dutch speaker with a genuine interest in search engine technology and digital products, combined with strong digital literacy and excellent interpersonal and communication skills.
Requirements
- Native or fluent Dutch language skills
- Valid EU passport or relevant documentation permitting legal residence and remote work within Bulgaria
- Previous experience in a customer support services role or digital customer-facing position
- Genuine interest in search engine technology, digital products, and online tools
- Strong digital literacy and ability to navigate multiple platforms simultaneously
Benefits
- Competitive Monthly Salary
- Fully Paid Training programme
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully remote working arrangement
- Ongoing professional development and clear career progression pathways
- Vibrant, multicultural, and supportive team culture
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