Role Overview
This is a highly cross-functional role at the intersection of sales, customer experience, marketing, product, and data. You will define how we quantify, communicate, and operationalize customer ROI helping customers realize measurable outcomes while enabling Clarium to drive stronger retention and expansion.
What You Will Do
Design and operationalize a repeatable ROI framework for prospects and customers, develop a technical assessment methodology, partner with Sales and Marketing, establish pre- and post-implementation baselines, create an initial value realization dashboard, and enable Customer Experience teams to lead ROI-driven QBRs.
Why It Might Be a Fit
We're looking for someone with experience in value engineering, strategic consulting, customer strategy, revenue operations, or customer value realization, strong executive communication skills, analytical mindset, ability to design scalable operational frameworks, and experience building processes and functions in high-growth environments.
Requirements
- Experience in value engineering, strategic consulting, customer strategy, revenue operations, or customer value realization
- Strong executive communication skills
- Analytical mindset
- Ability to design scalable operational frameworks
- Experience building processes and functions in high-growth environments
Benefits
- Target Base Salary Range: $140,000–$190,000
- Incentive Stock Options proportionate to your salary
- Unlimited PTO
- Top-tier health, vision, and dental benefits
- 401K
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