Remote Quality Assurance Associate II
$16.50 per hour
Equipment provided
Shift:
Availability between the hours of operation -
Monday thru Friday - 8:00 AM - 5:00 PM EST
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
Are you an excellent problem solver? Are you passionate about people? Do you exhibit grace under pressure?
If so, a Customer Service Representative position with Conduent may be perfect for you and we invite you to apply to join our rapidly growing team of call center professionals in Frankfort, KY.
THIS POSITION IS TEMPORARILY REMOTE, YOU MAY BE REQUIRED TO RETURN TO THE OFFICE LOCATED IN FRANKFORT, KY and must be in driving distance to pick up equipment.
As a Customer Service Representative with Conduent, you will utilize problem solving skills to manage inbound calls in our state-of-the-art contact center while supporting a large federal government contract.
As a Customer Service Representative with Conduent, you will utilize problem solving skills to manage inbound calls in our state-of-the-art contact center while supporting a large federal government contract.
If you enjoy helping others, you will find this role to be both challenging and rewarding.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
On any given day, you may:
Candidate Qualifications:
BASIC QUALIFICATIONS:
Leadership
Problem Solving
Interpersonal Skills
Responsibility Statements
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $18.00 base pay plus ABC incentives.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
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