About the Job
The Corporate Account Manager will be responsible for developing and nurturing relationships with key decision-makers and influencers in our corporate accounts, while also driving new business acquisition and managing existing client relationships. This role involves understanding the client’s business requirements and working with internal teams to provide technical solutions, and to ensure timely and successful delivery of services. The Corporate Account Manager is responsible for identifying new business opportunities, negotiating contracts, and developing strategies to meet revenue targets. This role serves as the primary point of contact for potential clients seeking our IT support services and solutions.
Key Accountabilities
Anchor Managed Solutions is always looking for talented people to join our amazing team! As a member of our Sales team, the Corporate Account Manager role is vital in looking after our customer's needs. The Corporate Account Manager helps businesses embrace technology to drive their businesses forward. As a Corporate Account Manager, you will work with stakeholders to:
- Build and maintain strong relationships with key decision-makers and influencers in our corporate accounts, focusing on understanding their needs and challenges. Cultivate trust and rapport to position our company as their preferred IT provider.
- Identify and understand client objectives and provide tailored solutions that align with their specific requirements. Collaborate with internal teams to develop comprehensive proposals that address client needs effectively.
- Drive the sales process from lead generation to deal closure. Negotiate contracts, renewals, upselling, and cross-selling opportunities to maximize revenue. Ensure customer satisfaction throughout the sales cycle and address any issues or complaints promptly.
- Maintain ongoing communication with existing clients, ensuring their satisfaction, and proactively addressing any concerns. Collaborate with the Account Manager to facilitate the smooth transition of new clients into their care.
- Stay updated on market trends, competitors, and industry best practices. Leverage this knowledge to identify new business opportunities and position our offerings competitively.
- Research small and medium-sized businesses in targeted geographical areas.
- Attend industry events, network with small and medium-sized businesses, and actively engage with potential leads. Influence prospects to learn more about our IT support services and solutions and attract them to schedule meetings.
- Convert prospects into managed services clients by effectively presenting our value proposition, conducting needs assessments, and addressing objections. Drive the sales process until a new client is successfully onboarded.
- Work closely with the Marketing Team to ensure marketing and sales content materials meet Anchor's standards. Provide input and feedback on marketing strategies and contribute to the delivery of special events for new prospects.
What you bring to the table
You are a driven, results-oriented sales professional with a passion for growth. Your ability to quickly establish trust, identify opportunities, and drive engagement makes you a perfect fit for this role. You thrive in a fast-paced, dynamic environment where adaptability and strategic thinking are key. Your ability to provide exceptional customer service, strong presentations, and build relationships is valued.
- Bachelor’s degree in information technology, computer science, business administration, or a related area.
- A strong understanding of IT products and services is essential, which can be gained through relevant coursework or certifications.
- Certifications in IT management, sales, or customer relationship management (CRM) software would be an asset.
- 2+ years of experience in IT sales, account management, or a related field. Experience in managing client relationships and delivering IT solutions is crucial.
- Familiarity with IT products and services.
- Proven history of providing excellent customer service and support, which may include roles in customer service or technical support
About Anchor
Anchor is an award-winning team recognized as one of the leading IT companies in North America. Anchor works with industry-leading vendors to ensure your business is protected and growing smoothly. We take the Enterprise IT experience and provide it to small and medium businesses throughout Saskatchewan.
Perks
Join the Anchor team, where your well-being and growth come first. You’ll enjoy:
Employee Pension Plan
Health and wellness benefits
Daily snacks and lunches on special occasions.
Career development programs
Community initiatives and volunteer opportunities
A culture driven by our values: Hungry, Humble and Smart
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