Account Executive

What is the purpose of this role?

We are seeking a highly motivated and experienced Account Executive to join our growing team. In this critical role, you will be responsible to directly drive top-line revenue growth by acquiring new customers and developing strategies to penetrate top tier accounts.

What is the role?

This role is ideal for a sales professional with proven experience in B2B sales, particularly within access control or related industries. As an Account Executive, you will be responsible for driving revenue growth, managing complex sales cycles, and building trusted relationships with mid-market and enterprise clients.

Location: This will be a remote position targeting candidates based in a large metropolitan area near a major airport with the ability to travel up to 20-30% nationally. 

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

• Sales Strategy: Develop and execute a strategic sales plan to drive revenue growth and achieve sales targets within the assigned territory or vertical.
• Customer Engagement: Build and maintain strong relationships with mid-market and enterprise clients, including VP and C-level executives, to identify and address their business needs.
• Complex Sales: Manage long, value-driven sales cycles, including renewals, with a focus on creating detailed business cases that showcase ROI.
• Account Management: Create and implement effective territory and account plans, ensuring alignment with overall company objectives.
• Collaboration: Work cross-functionally with internal teams, including Marketing, Product, and Customer Success, to deliver exceptional client outcomes.
• Industry Expertise: Stay informed on industry trends, competitive landscape, and customer challenges to provide relevant insights and solutions. 
• Reporting & Tools: Utilize sales tools like Salesforce, HubSpot, and Outreach to manage pipelines, track performance, and provide accurate forecasts.
• Travel: Represent the company at trade shows, conferences, and on-site customer meetings as needed

What do you bring to DOOR?

• Education & Experience: Bachelor’s degree in Business, Marketing, or related field (preferred) with 5+ years B2B or B2C sales with a proven track record of selling into Property Management companies, development companies and ownership groups. 
• Sales Performance: Consistently met or exceeded quotas; President’s Club membership is a plus.
• Sales Expertise: Skilled in complex, multi-month sales cycles, renewals, and value-driven business cases. Ability to manage multiple accounts and projects simultaneously
• Executive Engagement: Success in selling to VP and C-level executives in mid-market and enterprise.
• Skills & Knowledge: Strong negotiation, demonstration, presentation, and deal-closing abilities; expertise in Multifamily industry trends, purchasing windows and timelines. 
• Technical Tools: Proficiency in Salesforce, GSuite.
• Travel: Ability to travel for customer meetings, trade shows, and conferences. Estimated travel of 20-30% nationally. 

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Day
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage
  We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance
  DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits
  We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning
  Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We  will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses).
• We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.