Job Title: Customer Service - Exit Booth Agent - Philadelphia International Airport

Remote, USA Full-time
Join blithequark, a leader in the automotive rental and leasing industry, as we strive to become the world's best and most trusted mobility company. Are you passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment? Do you have a knack for providing top-notch service, even in the most challenging situations? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Exit Booth Agent to at the Philadelphia International Airport.About blithequarkAs the largest and fastest-growing privately owned automotive rental and leasing company in North America, blithequark operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We've been consistently named one of the top places to work, and we're committed to creating a positive, inclusive work environment that fosters growth and development. Our shared vision is to become the world's best and most trusted mobility company, and we're looking for talented individuals like you to help us achieve it.ResponsibilitiesAs an Exit Booth Agent, you will play a critical role in providing exceptional customer service to our clients, primarily face-to-face, supporting their rental needs. Your responsibilities will include:* Preparing all rental documents accurately and completely* Verifying car information and VIN number for security and car control* Providing additional service to Emerald Aisle members by offering our refueling option* Maintaining the appearance of the Exit Booth and surrounding areas to present a neat and orderly image* Ensuring that the "Booth" is stocked with appropriate supplies to meet the needs of our customers* Providing all customers with undivided attention while assisting them at the exit booth* Making eye contact and greeting all customers; thanking customer at the conclusion of all transactions* Assisting customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolving all customer service issues as necessary* Performing other customer service-related duties, in addition to those listed, to ensure our service levels meet the needs of the customer* Processing Returns as necessaryQualificationsTo be successful in this role, you will need:* To be at least 18 years old* A minimum of 2 years of retail customer service experience* A current and valid driver's license* Authorization to work in the United States and not require work authorization sponsorship by our company for this position now or in the future* To be living within 30 minutes of the Philadelphia International Airport* Ability to work the following schedule:+ Monday, Wednesday: 5:00 PM - 3:00 AM+ Friday: 3:00 PM - 1:00 AM+ Saturday: 2:00 PM - 12:00 AMWhy Join blithequark?We offer a comprehensive benefits package, including:* Paid time off* Employee rental car discounts* Retirement savings plan including 401k with matching profit sharing* Health Insurance* Life Insurance* Dental Insurance* Vision Insurance* Training and development opportunities to help you grow and succeed in your careerEqual Opportunity Employer/Disability/Veteransblithequark is an Equal Opportunity Employer, and we value diversity and inclusion in our workplace. We are committed to creating a positive, inclusive work environment that fosters growth and development for all employees.We seek and value people of all backgrounds because every employee, customer, and business partner is important. If you're passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment, we want to hear from you! to at blithequark. Note: If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment. About the LocationOur Exit Booth Agent position is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.We're looking for individuals who are living within 30 minutes of the airport and are able to work the required schedule. CompensationThis position starts at $15.75/hour, plus the ability to earn up to $1,100 monthly in commission bonuses. We're committed to providing a competitive compensation package that reflects your hard work and dedication. What We OfferAt blithequark, we're committed to creating a positive, inclusive work environment that fosters growth and development for all employees. We offer a comprehensive benefits package, including:* Paid time off* Employee rental car discounts* Retirement savings plan including 401k with matching profit sharing* Health Insurance* Life Insurance* Dental Insurance* Vision Insurance* Training and development opportunities to help you grow and succeed in your careerWhy Work at blithequark?We're a leader in the automotive rental and leasing industry, and we're committed to creating a positive, inclusive work environment that fosters growth and development for all employees. We offer a comprehensive benefits package, competitive compensation, and opportunities for career growth and development. If you're passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment, we want to hear from you! to at blithequark.
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